4/5 Not a bad option For Online Vapes Let’s start by saying Vape Royalty knows what they’re doing. At least in the customer service part of the company. My order was damaged but the moment I told Customer Service they sent me a new order free of charge. Unfortunately the next order one of my devices was damaged again but they refunded it without any hassle. Long story short Customer Service is great, but if they packaged their products better maybe they wouldn’t break during shipping.

Disappointing Experience with Questionable Product Authenticity I have been a customer of this vape company for a while, but my recent experiences have left me disappointed and concerned. Over my last few orders, I received products that appeared to be counterfeit, particularly from the well-known SMOK brand. I contacted customer support, and they did send a replacement; however, it turned out to be a counterfeit as well. I question their commitment to providing genuine products and standing behind their merchandise. I hesitate to recommend this company due to their questionable practices and lack of transparency.

Vape Royalty is the premier online… Vape Royalty is the premier online store for ordering vapes! After extensive online research, I found their site with the best deals on vapes. Their prices are unbeatable, and opting for the fastest shipping, I received my package in just 2 days, a day earlier than expected. They have a large selection to choose from as well! The variety of brands and flavors I ordered have all exceeded my expectations. I am now a loyal customer of Vape Royalty and have already recommended it to everyone I know. Thanks for saving me time and money! For a trustworthy source of vapes and savings, Vape Royalty is the place to go! They are hands-down THE BEST! **Living in Louisiana, where vapes are now banned, I had to travel to Arkansas to purchase them. However, I encountered no issues with Vape Royalty shipping to me. Many other sites do not ship to Louisiana, making Vape Royalty a convenient solution. Now, I can buy vapes without leaving my home!

Great company I’ve have been ordering for several months for this company and always good products and fast shipping. I had a vape that quit working right after I got it and figured nothing could be done about it. I emailed them and they had me send a short video of what it was doing and then they shipped me a replacement! I was shocked because it was just a defective disposable. Great company in my opinion.

Had a new Smok pod arrive DOA, requested replacement Had a new Smok Novo 4 pod arrive DOA. Sent a email to VR's customer svc. I was rather surprised to be asked to provide a quick video proving it would not charge or power on but OK, sure, for their vendor warranty I can agree. Took a few checkup emails over the next couple of weeks (hence 4*) but VR eventually did ship me a new unit so overall happy with the experience. Any prior purchases have been great from the excellent website search ability to timely shipment (and certainly competitive prices)!