Chris Kopanski
GBThe best of the best Have been regularly ordering from VapeRoyalty since moving out of the "big city" where vaping products were more available to me. Every time an order of 20+ disposable vapes, and every time every single vape is accounted for. Not only that, but I recently had some issues with some of the products that I threw out, and even though I didn't have the products anymore and it was way out of my warranty window, their team has gone way above and beyond my expectation and their policies to make sure I'm a happy and repeat customer. Would definitely recommend VapeRoyalty to anyone.
Customer
GBHad a new Smok pod arrive DOA, requested replacement Had a new Smok Novo 4 pod arrive DOA. Sent a email to VR's customer svc. I was rather surprised to be asked to provide a quick video proving it would not charge or power on but OK, sure, for their vendor warranty I can agree. Took a few checkup emails over the next couple of weeks (hence 4*) but VR eventually did ship me a new unit so overall happy with the experience. Any prior purchases have been great from the excellent website search ability to timely shipment (and certainly competitive prices)!
Asif Arifuddin
GBordered 6 tyson units ordered 6 tyson units. Never came . Contact support and they said to contact USPS , They charge you insurance for these issues and still they ask you to figure it out and keep your money. I wouldn't shop with this vendor as there are better ones out there that actually stand behind their service.
Steve Gates
GBAwesome Vape site Been a customer of Vape Royalty for several years. From mods to coils to juice and much more, they got all ya need. Had one problem recenly with ancorrect item. They corrected problem same day. Ordered friday, got order tuesday. Very fast shipping for sure. Definately would and do recommend Vape Royal to any and all. Shout out to Fanny in customer service for all help and assistance.
Roland Casarez
GBGreatest Online Vape Company of all… Greatest Online Vape Company of all time.. I have been vaping for over 10 yrs and have used various online companies for my wide needs of vaping products & accessories until I found Vape Royalty, they are hands down the overall best company around from the latest & updated devices, to their vast selections of juices and accessories, to their prompt processing of my orders to their fast shipping & deliveries. They have the best Customer Service Representative that take care of their customers. I highly & gladly recommend Vape Royalty to all my friends in the vaping community.. Great Work Guys Keep up the Great Work SATISFIED CUSTOMER FOR LIFE Roland Casarez San Antonio Texas