Awesome Vape site Been a customer of Vape Royalty for several years. From mods to coils to juice and much more, they got all ya need. Had one problem recenly with ancorrect item. They corrected problem same day. Ordered friday, got order tuesday. Very fast shipping for sure. Definately would and do recommend Vape Royal to any and all. Shout out to Fanny in customer service for all help and assistance.

Disappointing Experience with Questionable Product Authenticity I have been a customer of this vape company for a while, but my recent experiences have left me disappointed and concerned. Over my last few orders, I received products that appeared to be counterfeit, particularly from the well-known SMOK brand. I contacted customer support, and they did send a replacement; however, it turned out to be a counterfeit as well. I question their commitment to providing genuine products and standing behind their merchandise. I hesitate to recommend this company due to their questionable practices and lack of transparency.

Bad customer service /shipping Ordered Vapes. 18 days later still nothing in the mail. Vape Royalty "customer service" keeps blaming the USPS. They even told me to contact them for reimbursement, knowing I can't get that. They say once they ship it, it's out of their hands. The SELLER has the responsibility to deliver a paid order. NOT the buyer. Do NOT trust this company!

ordered 6 tyson units ordered 6 tyson units. Never came . Contact support and they said to contact USPS , They charge you insurance for these issues and still they ask you to figure it out and keep your money. I wouldn't shop with this vendor as there are better ones out there that actually stand behind their service.

I've been buying from Vape Royalty for… I've been buying from Vape Royalty for a while now. Everything is shipped quickly and packed well. I enjoy the products and selection. I have had to contact customer support a few times. The issues I had were resolved in a professional, compassionate and friendly manner. Thanks, Fanny, Christine and Katherine! :-)