4/5 Not a bad option For Online Vapes Let’s start by saying Vape Royalty knows what they’re doing. At least in the customer service part of the company. My order was damaged but the moment I told Customer Service they sent me a new order free of charge. Unfortunately the next order one of my devices was damaged again but they refunded it without any hassle. Long story short Customer Service is great, but if they packaged their products better maybe they wouldn’t break during shipping.

I've been buying from Vape Royalty for… I've been buying from Vape Royalty for a while now. Everything is shipped quickly and packed well. I enjoy the products and selection. I have had to contact customer support a few times. The issues I had were resolved in a professional, compassionate and friendly manner. Thanks, Fanny, Christine and Katherine! :-)

Bad customer service /shipping Ordered Vapes. 18 days later still nothing in the mail. Vape Royalty "customer service" keeps blaming the USPS. They even told me to contact them for reimbursement, knowing I can't get that. They say once they ship it, it's out of their hands. The SELLER has the responsibility to deliver a paid order. NOT the buyer. Do NOT trust this company!

Awesome Vape site Been a customer of Vape Royalty for several years. From mods to coils to juice and much more, they got all ya need. Had one problem recenly with ancorrect item. They corrected problem same day. Ordered friday, got order tuesday. Very fast shipping for sure. Definately would and do recommend Vape Royal to any and all. Shout out to Fanny in customer service for all help and assistance.

They had all my vape choices on the… They had all my vape choices on the website and give you refunds or reimburse you if your Juice or Battery is damaged. Top 2 Vape websites for sure. -Michael R