Anne Marie Price
GBOne Stop GREAT Vape Supplier! Just don’t waste your time shopping anywhere else. I have been purchasing my vape juice from this company for years and tried a lot of different shops here and there and they just don’t compare to service and quality of product with this company. Seriously really fast shipping too. I could not be happier. Very customer service oriented as well.
Asif Arifuddin
GBordered 6 tyson units ordered 6 tyson units. Never came . Contact support and they said to contact USPS , They charge you insurance for these issues and still they ask you to figure it out and keep your money. I wouldn't shop with this vendor as there are better ones out there that actually stand behind their service.
AdVenturist
GBDisappointing Experience with Questionable Product Authenticity I have been a customer of this vape company for a while, but my recent experiences have left me disappointed and concerned. Over my last few orders, I received products that appeared to be counterfeit, particularly from the well-known SMOK brand. I contacted customer support, and they did send a replacement; however, it turned out to be a counterfeit as well. I question their commitment to providing genuine products and standing behind their merchandise. I hesitate to recommend this company due to their questionable practices and lack of transparency.
Lars
GBBad customer service /shipping Ordered Vapes. 18 days later still nothing in the mail. Vape Royalty "customer service" keeps blaming the USPS. They even told me to contact them for reimbursement, knowing I can't get that. They say once they ship it, it's out of their hands. The SELLER has the responsibility to deliver a paid order. NOT the buyer. Do NOT trust this company!
Bre
GBExceeds expectations I’ve ordered from Vape Royalty several times now and will continue to do so. The one time there was ever an issue, I reached out to customer support. They were quick, informative, and very helpful with their response. Within less than 24hrs the problem was resolved. Fast shipping, reliable customer service, amazing flavors. Overall I’m very happy with my whole experience with this company. I will continue to buy all my vaping needs here.