Pretty much prefect. For me, it was a good experience. Shopping was easy, delivery was fast (about 3 days) even tho I choosed the regular option to save on the final cost. The product and the box were in good conditions and works like I expected. So overall, I have been a happy client for years for the good services and the good products. I never had any issue with PURI5 so that's why I am not giving a 5 stars review since I don't know about after sale services and how it handle situations.

Incredibly rude customer service Incredibly rude staff. I have no issue with the return policy, BUT, trying to get a straight non-snarky answer out of them is just not possible. I DO NOT RECOMMEND THIS COMPANY AT ALL

Was OK until it Broke I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.

This little guy is awesome This little guy is awesome! I found only packing half full with a light tap down works great and I get ripped. Best part is the smell, virtually non existence. Only reason not 5 stars is battery life and price. You can pick up spare batteries and charges, but for 200 this should last longer. But for no smell almost worth a few extra dollars. Definitely worth it if smell is an issue.

Really great vape Really great vape. The mouthpiece gets a bit warm after three consecutive sessions. Only comes with one mouthpiece which kinda sucks but maybe I'm just being greedy lol. You will not be disappointed.