This is my first vape pen after smoking… This is my first vape pen after smoking for years. I really like the results I get with setting different temps and using different grinds, packs, air flow, etc Only reason I don't give 5 stars is some of the instructions are not clear and I can't find reference with what to do with the oven screen, what is the deal with the half-moon shape and how should it be positioned in the chamber?

Your business is the best Your business is the best. I ordered a bubbler pipe, knew it would be easier on my lungs than a straight pipe. The packaging was phenomenal. I also got the charger and an x-tra battery. I was having some trouble figuring a few things out so I emailed your help department and they responded right away. You have a quality business, for sure!

Scott was a savior Scott was a savior, out in NY office's... He gave us the true customer service experience that we've come to miss in this country. Not to mention how above and beyond your Puri5 wickless ceramic cartridges are. You can skip an e-rig with this, just load up your Puri5 and say goodbye to mystery gotten wicks and strange metals heating up with your oil, that just doesn't exist here. This is a ceramic bucket, no coils are present that touch the oil. I can finally huff my concentrate with ease knowing it's only product I'm inhaling instead of toxic impurity. Thanks Puri5!

This little guy is awesome This little guy is awesome! I found only packing half full with a light tap down works great and I get ripped. Best part is the smell, virtually non existence. Only reason not 5 stars is battery life and price. You can pick up spare batteries and charges, but for 200 this should last longer. But for no smell almost worth a few extra dollars. Definitely worth it if smell is an issue.

Incredibly rude customer service Incredibly rude staff. I have no issue with the return policy, BUT, trying to get a straight non-snarky answer out of them is just not possible. I DO NOT RECOMMEND THIS COMPANY AT ALL