Great product both the Magnum 3 &… Great product both the Magnum 3 & Titanic 3 are smooth hitting and easy to use. And customer service is great also my Magnum 3 stopped working and without hesitation they sent me a brand new one with in 3 days. I will keep purchasing from Puri5 as the product is #1 in my opinion.

Was OK until it Broke I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.

This product is the most defective… This product is the most defective piece of sh-it I've ever encountered. Mine wouldn't even charge I never got to use it at all. There customer service is even worse than there product they never replied or responded to my inquiry. So I'm disputing the charge with my bank.. fuc em. They are not gonna rip me off and get away with it. One of the buttons is even broken

Your business is the best Your business is the best. I ordered a bubbler pipe, knew it would be easier on my lungs than a straight pipe. The packaging was phenomenal. I also got the charger and an x-tra battery. I was having some trouble figuring a few things out so I emailed your help department and they responded right away. You have a quality business, for sure!

Repeated customer Repeated customer - I love the products, works really well but lost the chamber filter to my titanic 3. When trying to buy another part I was shocked to see the shipping costs of $50 for a $15 part. I Spoke to the team and was informed that nothing can be done to lower the price of postage and the method of posting could not be changed. I now have a £140 vape which cannot be used as I am not willing to pay $50 for a part which is near enough half the price for another vape. Think carefully before purchasing the product!