Pretty much prefect. For me, it was a good experience. Shopping was easy, delivery was fast (about 3 days) even tho I choosed the regular option to save on the final cost. The product and the box were in good conditions and works like I expected. So overall, I have been a happy client for years for the good services and the good products. I never had any issue with PURI5 so that's why I am not giving a 5 stars review since I don't know about after sale services and how it handle situations.

This product is the most defective… This product is the most defective piece of sh-it I've ever encountered. Mine wouldn't even charge I never got to use it at all. There customer service is even worse than there product they never replied or responded to my inquiry. So I'm disputing the charge with my bank.. fuc em. They are not gonna rip me off and get away with it. One of the buttons is even broken

Review of the Magnum 3 dry herb vaporizer. Everything I’ve ordered from the Puri5 has come on time, and in a timely manner as well. I am VERY much enjoying the Magnum 3 dry herb vaporizer and have bought 3 new water filtering bong attachments for it due to having my dog run against the table the pen was sitting on and it fell and shattered the bong piece. If there was something I HAD to find to dislike about the Magnum 3 it would be that: It is very top heavy when you’re using the bong attachment. Make a stand so that it has less of a chance at breaking, is what I would do. Might bump up the price by just a little bit, but in my personal opinion it would be much worth it.

Great product both the Magnum 3 &… Great product both the Magnum 3 & Titanic 3 are smooth hitting and easy to use. And customer service is great also my Magnum 3 stopped working and without hesitation they sent me a brand new one with in 3 days. I will keep purchasing from Puri5 as the product is #1 in my opinion.

Was OK until it Broke I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.