Pretty much prefect. For me, it was a good experience. Shopping was easy, delivery was fast (about 3 days) even tho I choosed the regular option to save on the final cost. The product and the box were in good conditions and works like I expected. So overall, I have been a happy client for years for the good services and the good products. I never had any issue with PURI5 so that's why I am not giving a 5 stars review since I don't know about after sale services and how it handle situations.

This little guy is awesome This little guy is awesome! I found only packing half full with a light tap down works great and I get ripped. Best part is the smell, virtually non existence. Only reason not 5 stars is battery life and price. You can pick up spare batteries and charges, but for 200 this should last longer. But for no smell almost worth a few extra dollars. Definitely worth it if smell is an issue.

Incredibly rude customer service Incredibly rude staff. I have no issue with the return policy, BUT, trying to get a straight non-snarky answer out of them is just not possible. I DO NOT RECOMMEND THIS COMPANY AT ALL

Scott was a savior Scott was a savior, out in NY office's... He gave us the true customer service experience that we've come to miss in this country. Not to mention how above and beyond your Puri5 wickless ceramic cartridges are. You can skip an e-rig with this, just load up your Puri5 and say goodbye to mystery gotten wicks and strange metals heating up with your oil, that just doesn't exist here. This is a ceramic bucket, no coils are present that touch the oil. I can finally huff my concentrate with ease knowing it's only product I'm inhaling instead of toxic impurity. Thanks Puri5!

Although I’ve only owned one vape… Although I’ve only owned one vape before purchasing this PURI5 vape, it is by far the best vape at this price point. I love how easy it is to clean. When trying to find the right vape it was hard to find a good quality vape with the right features. Some didn’t include a display unless you spend much more or if they did it would be simplistic without temperature control. The device itself feels well made. None of the pieces feel flimsy or cheap. A nice touch to also include the two bristles to clean the vape. I use it mostly at home so power consumption is not an issue. It charges quickly but that also depends on the power output of your USB adapter. A great alternative to the more expensive brands without sacrificing important features and built quality. Would highly recommend if you’re looking for something under $200.