Incredibly rude customer service Incredibly rude staff. I have no issue with the return policy, BUT, trying to get a straight non-snarky answer out of them is just not possible. I DO NOT RECOMMEND THIS COMPANY AT ALL

I've only had my Magnum3 for a week and… I've only had my Magnum3 for a week and I really enjoy using it. I ordered the bubbler accessory but when I got it there was a small leak. I contacted customer service and they are sending a replacement. The product works well, the customer service is fantastic.

Was OK until it Broke I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.

Really great vape Really great vape. The mouthpiece gets a bit warm after three consecutive sessions. Only comes with one mouthpiece which kinda sucks but maybe I'm just being greedy lol. You will not be disappointed.

Although I’ve only owned one vape… Although I’ve only owned one vape before purchasing this PURI5 vape, it is by far the best vape at this price point. I love how easy it is to clean. When trying to find the right vape it was hard to find a good quality vape with the right features. Some didn’t include a display unless you spend much more or if they did it would be simplistic without temperature control. The device itself feels well made. None of the pieces feel flimsy or cheap. A nice touch to also include the two bristles to clean the vape. I use it mostly at home so power consumption is not an issue. It charges quickly but that also depends on the power output of your USB adapter. A great alternative to the more expensive brands without sacrificing important features and built quality. Would highly recommend if you’re looking for something under $200.