Purchased item #VB-VB-E-DBR-KIT-BK… Purchased item #VB-VB-E-DBR-KIT-BK order ID is #8084154. ALL ITEMS security seals were tampered with and the heated knife came without the protective cap! Online advertising clearly shows that this item is to be new/sealed with the protective cap. Customer service replied with an unsatisfactory response but they may be use to this! All items are operational, isn’t worth anymore time and money so, I have decided to keep it. FYI…sorry to hear that your supplier doesn’t provide you with the protective cap, per customer service!?!

Extremely MISLEADING product description I ordered what I believed to be, two 5 packs of Vape Brat Diesel tank coils that were to come in a variety of coil types, listed at nearly 8$ per pack, I ordered a few days before New years, and 10 days later I received my order, but when I opened it, there were only 2 individual coils not the 10 coils I was expecting. After calling Customer service to see what the issue was, I was told that I was wrong, and that I had mis read what the websites description was the diesel coils, but in reality the site never indicated that you would receive 1 coil for $7.95, it said you would get an assortment of coils totaling 5. I do love the product I received, however I feel ripped off by the wording, and think it's unfair to leave the wording the same, others I'm sure have thought they were getting a great deal only to find out they only got a single replacement coil instead of a full 5 pack.

Wonderful company Great company to do business with. The staff is very helpful to find certain products you are looking for. The turnaround time from payment to delivery is exceptional!

Great device Great device. Super fast shipping. Amazing response from representative regarding tracking information. I will gladly buy again in the future and recommend this site/company to others.

VERY difficult to pay VERY difficult to pay. Had to contact customer service 3 times before someone actually responded. Order weeks ago and still haven't received my order VERY disappointing.