HookahTown.com

Forest Avenue 1267, 10302, United States
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2.75
Based on 20 Reviews

5

30.00%

4

10.00%

3

0.00%

2

25.00%

1

35.00%
About HookahTown.com

Started in July of 2004, we started dealing with hookahs when people still thought we were referring to the two legged "hookah" not the ones on a table. Visit us on the web: http://HookahShisha.org or http://www.HookahTown.com Please click "Suggest...

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Veta Marion
GB

Great experience with this company Great experience with this company. I have ordered more than once. Excellent customer service. I will order from them again.

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Amanda
GB

Used a groupon Added expedited shipping to my groupon and expedited shipping isn't any faster than normal, so it was a waste of $7.95. The product arrived and is working just fine.

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Dave King
GB

Fraud Ordered Dec. 29, “awaiting fulfillment” Dec 30. Contacted on Wednesday Jan 4 and was told item was fulfilled and waiting to ship as of Tuesday Jan 3. Said I would check back in couple days. Friday checked, no response. Mon Jan 9 requested a cancel/refund. Response claims items are not in stock until Wednesday. Asked for cancel/refund due to lies and no effort to actually fulfill order. Horrible.

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Joe
GB

great product but I’ve received several… great product but I’ve received several emails asking for a review so here is your review - stop sending emails on a daily basis, asking for a review

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Mike Iseminger
GB

I ordered from their sister Company… I ordered from their sister Company (E-nail.com) and I am very unimpressed so far. The product I received was deflective and inoperable. I contacted their customer service by phone and was told to send pictures via email, which I did promptly. 5 days later I called back and was hung up on somehow, after waiting 15 mins on hold already! I can confirm I didn't hang up because my phone was lying on my desk untouched on speakerphone when the call ended. I eventually got a hold of someone who called their superior while I was on the phone and they decided right there to send me a replacement battery. Why did it take 5 days and me calling back to get this accomplished? I'm trying give them the benefit of the doubt thinking they're just super busy. But, I'm starting to wonder about the overall quality of this entire company. I'll return to update once I receive the replacement part.

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