Superior customer service Purchased two Pulsar PHD pens, and ran into a challenge with one unit. Logging an incident report with DVP was simple, and initial response from the org timely and appropriate. As we worked thru the first concern, the second unit had a one-off issue. No worries ==> stellar customer service yielded quick resolutions to each issue. Kudos to Mark in Customer Service for diligence & patience.

🤬🤬🤬HORRIBLE CROOKS THAT SELL JUNK!!!🤬🤬🤬 🤬🤬🤬HORRIBLE! 🤬🤬🤬 THEY SOLD ME OLD BATTERIES THAT HAVE BEEN SITTING FOR YEARS!!!! I Purchased 5 Chargers & 12 Batteries thinking i was getting good deal. I couldn't figure out why the pens would die so quick; hours to charge & dead in 1 use!!! The chargers are Junk so that made it more difficult to figure out what's going on! After a few weeks of fighting batteries trying to figure out what's going on... I finally figured out that they had Sold me Old Batteries that have been sitting for a long time, likely years. Most likely they weren't stored properly either! I use natural herbs for medicinal purposes only; which has btw literally saved my life! But not these! This has made it very difficult to get the relief I need & has caused me nothing but un needed stress; which only makes me sicker! When you spend allot of $ that you cant afford on a bunch of junk; it's maddening! These Sellers are Crooks! I hope Karma takes them out of business!!! I never ever use the word Hate, but I Hate this company! 😡

PERFECT TRANSACTION ! I wish I could give 10 stars! Ordered 2 Yocan Vanes Saturday. DVP price is half of retail plus free shipping and 12% coupon? I thought no way will I get all that but I made the order anyway. You do have to give them your real birthday, their software knows it once you give them your credit card info. I tried a fake one and then it wanted me to upload my drivers license, went back and gave my real one and the order went through (they did charge $1.55 shipping insurance ).I got email confirmation a few minutes later, then a second one a couple hours later order complete.Which means USPS has it, they sent tracking Monday and they were in my mailbox Tuesday came in sealed boxes, opened one it was 3/4 charged so in my hand ready to go in three days for less than half of retail, The Vane works well too

Customer Service and Receipts Their customer service and order confirmation is a little sketchy. I didn't receive a response or receipt for a while, but after 9 days I actually received my order. If you order something and don't hear back, don't worry. I was skeptical after my purchase but because I received it, I am happy with them. If you believe you're going to have a bad experience and receive bad products, you will. If you believe you will have a good experience and receive quality products, you will.

CHINESE KNOCKOFFS CHINESE KNOCKOFFS, BUYER BEAWARE Dismissive customer service response, Dont Buy from this company!!, recently bought a "tombstone" battery for vape cartridges, it arrived dead, I tried multiple USB c charging cords and outlets before deciding to reach out. just toget a response of, " did you try a cartridge?" umhm yes. it doesn't work because it doesn't even charge. unfortunately I don't have the time to keep shipping products back and forth and decided to eat the purchase and find a retail store local. I wouldn't support this company if you have a choice for ANY other vape supply I would without a doubt go to them over discountvape