Solar Dave
GBPERFECT TRANSACTION ! I wish I could give 10 stars! Ordered 2 Yocan Vanes Saturday. DVP price is half of retail plus free shipping and 12% coupon? I thought no way will I get all that but I made the order anyway. You do have to give them your real birthday, their software knows it once you give them your credit card info. I tried a fake one and then it wanted me to upload my drivers license, went back and gave my real one and the order went through (they did charge $1.55 shipping insurance ).I got email confirmation a few minutes later, then a second one a couple hours later order complete.Which means USPS has it, they sent tracking Monday and they were in my mailbox Tuesday came in sealed boxes, opened one it was 3/4 charged so in my hand ready to go in three days for less than half of retail, The Vane works well too
whitneyri
GBSuperior customer service Purchased two Pulsar PHD pens, and ran into a challenge with one unit. Logging an incident report with DVP was simple, and initial response from the org timely and appropriate. As we worked thru the first concern, the second unit had a one-off issue. No worries ==> stellar customer service yielded quick resolutions to each issue. Kudos to Mark in Customer Service for diligence & patience.