great - no - better then great !!!!!! have always been totally satisfied with my purchases and their products !!!!!!!!!!!!

Only ordered from South Smoke once and… Only ordered from South Smoke once and won't order from them ever again. I ordered a hookah for my boyfriend for Christmas and as soon it came in I knew it wasn't fitting together right. I ended up giving it to my boyfriend early and he knew there was something wrong too. The bowl wouldn't fit over the rubber gromet and it wouldn't slide down all the way so the bowl was hardly connected. It looked like it was going to fall off and as we looked closer the ceramic bowl wasn't in a circular shape, it was shaped like an oval so that's why it wouldn't fit correctly. We tried calling to get a different bowl and they told me to take wet paper towel and wrap them around the stem and slide the bowl over it. I never heard of this before and kept asking for a replacement bowl. They said they'd send one out after I called 5 times and emailed them. They said I'd have to buy something else before they'd send me a new bowl. So my boyfriends Christmas was instantly ruined and I had to find a different bowl elsewhere. We tried the wet paper towel thing and it shattered the bowl that came with it. Thanks for the crap bowl and the even shitter advice 🙄

South Smoke Shop is great and send out the order PDQ. Couldn't ask for any better service than SSS provides. There aren't any "smoke shopes" in Gainesville, therefore I have to use SSS. Thanks SSS for your prompt service.

It doesn't get any better than this!!! My order is always processed and shipped quickly so I receive it in the minimum amount of time. Prices are usually the lowest for the products I order and free or discounted shipping costs occur quite regularly.

I think the reviews posted here are for… I think the reviews posted here are for southsmoke.com not south smoke shop or is it the same place? If it is then I would like to add. Voice your opinion! Review South Smoke.com now. Rating 1 star: Bad Your review Placed 2 orders with them they voided both. Called my credit card company and they said that there are no issues with my card. Then I told them I will give bad review and the response was as follows: Dear Valued Customer, Thank you for contacting the SouthSmoke.com Customer Service Center! Our security team uses data to determine if a transaction is high risk. Unfortunately there is a ton of fraud in todays world and sometimes computer analysis makes mistakes. Instead of jumping to conclusions, allow us the opportunity to assist. Please supply us with a photo copy of your ID along with a photo copy of your card account and we will be glad to submit this information to our security team for further review. Thank you and we look forward to serving you in the future. Sincerely, Customer Relations SouthSmoke.com Toll Free Customer Service 888.57.SMOKE (888.577.6653) Fax 305.402.2300 Sound like an identy theft to me. Never in my whole life of placing orders on line was I ever asked for such info. They can keep their products. Be aware.