South Smoke Shop is great and send out the order PDQ. Couldn't ask for any better service than SSS provides. There aren't any "smoke shopes" in Gainesville, therefore I have to use SSS. Thanks SSS for your prompt service.

Great Prices & Nice service "I have been using this company for years. They have great prices and quick delivery. I recommend them to all my friends. Truly an outstanding company."

Poor product and service! Our hookah arrived and the box had obviously been opened and resealed. The ceramic bowl has large chips and two places where the glaze was missing. The metal stem has the plating peeling! The water bowl also has a chip. When we called, they said they have a disclaimer that handmade products will have flaws! LOL. They are obviously selling seconds for sure! We sent pictures of the defects. Three phone calls and several emails and they finally promised to refund our money but we have to pay shipping! This is a 22" hookah! Stay clear. Less than quality and they make it extremely difficult to get a shipping label and refund. Horrible customer service and dishonest company!!!

Three orders avoided by Security… Three orders avoided by Security reasons. But what I did wrong - nobody can't tell me.

great - no - better then great !!!!!! have always been totally satisfied with my purchases and their products !!!!!!!!!!!!