Great Prices & Nice service "I have been using this company for years. They have great prices and quick delivery. I recommend them to all my friends. Truly an outstanding company."

South smoke house is the best been … South smoke house is the best been going over there for like 5 years now ..The workers help u the fast and so nice. Can't bet it .love them

Overlooked some items in my order Overlooked some items in my order. Reached out to sales and someone got back with me quick. Kenneth went above and beyond to help me figure everything out. Thank you again for all the help.

Damaged product Received KM hookah vase with crack on vase. After contacting customer service was sent a disclaimer for KM products because they are handmade they may have imperfections. However because this product has a crack it is likely to worsen over time and this is not a helpful resolution. I will avoid future business and would not recommend dealing with SouthSmoke.

Poor product and service! Our hookah arrived and the box had obviously been opened and resealed. The ceramic bowl has large chips and two places where the glaze was missing. The metal stem has the plating peeling! The water bowl also has a chip. When we called, they said they have a disclaimer that handmade products will have flaws! LOL. They are obviously selling seconds for sure! We sent pictures of the defects. Three phone calls and several emails and they finally promised to refund our money but we have to pay shipping! This is a 22" hookah! Stay clear. Less than quality and they make it extremely difficult to get a shipping label and refund. Horrible customer service and dishonest company!!!