First they have shipped my item to… First they have shipped my item to Halifax, Nova Scotia instead of Mississauga, Ontario. Then they promise to resend me a new one and refund my courier fee I paid when I called, well no replies since then and No one answers their customer service telephone line and no one has responded to my email asking when I will receive my order now.

Sold me a broken Smok Novo Sold me a broken Smok Novo refused to replace or respond to any contact probably waiting for the warranty to run out so they can say "its out of warranty sorry" stay far away from this website. I recommend Dashvapes for a canadian store.

Stay away from store at 3091 Dufferin… Stay away from store at 3091 Dufferin St. Toronto. They sell defective goods and refuse to exchange. Very rude staff, boorish attitude, cheating customers. The worst service I ever seen.

I went to the location on Yonge and bloor I went to the location on Yonge and almost bloor to buy some coils, my first time there so I was checking out the eliquids and stuff and the guy at the cash was very rude, I asked for the coils and he just made sarcastic comments of everything like if he was doing me a favor. and he didn't offer the loyalty card so I had to ask for it and he gave it to me but very forced attitude. Won't coming back again for sure, lots of vape stores in Toronto to go instead of the ones that treat you bad.

I bought recently a herbva nokiva wich… I bought recently a herbva nokiva wich was a defective unit, tried to get it refund. They did not even bother to contact me back... I then tried the eiristech support, they ask me to send a video with a description of my problem, wich i immediately do. They did not respond after... I tell you these is someone at those place that doesnt give a s*** about REAL INTERESTED CUSTOMERS. They are a scam