Unfortunately I have had a terrible… Unfortunately I have had a terrible time trying to get my DHL tracking number. I paid 67 dollars for 3 day shipping over a week ago and still have not got any information about when or if my order has even been dispatched or when I can expect it. Very disappointing.

Would give 0 stars if I could Would give 0 stars if I could. Ordered product without a problem, and then later get an email saying they want this wierd scanner to take a picture of my drivers liscence, which i obviously am not comfortable with. I understand the reason, but I wish they did this BEFORE I made a purchase like they are supposed to. Now they won’t send the product or refund my money and have not responded to me in days.

Wish I could have gave 0 stars Wish I could have gave 0 stars. This company took my money and order knowing they could not ship product at the time and I didn’t find out this info until 4 days after my order when I contacted them!They didn’t notify ahead of time or after. Customer service seemed to care less

Free shipping and quality product Free shipping and quality product. Shipping can be slower than expected. I am however disappointed in the prices which have changed several times in the last year. The loyalty/rewards program didn't exist when I started using this site 2 years ago but the prices were unbeatable. 120ml options just went up 1$ again to 27.95... when I first started using this site they were under 25$. I could understand the increase if I was getting something different, but it's the same product and packaging is free from USPS. Loyalty rewards program is virtually useless, rewards take too long to accumulate and what you receive by using them is a discount that you used to receive on every order. Might be time to shop around.

The selection is great, but slow shipping The selection is great without a question. However, shipping is very slow. I placed an order on 4/3, took over a week to receive the wrong product and another week to receive the correct product which was received today finally. I am in LA and so you would think I’d receive things faster given the company is also in LA. Won’t be returning unless I don’t care when I receive the products.