Johnathan Mccoy
GBTo start off To start off, Naked 100 has a great product I absolutely love their product that’s why I use it again and again and again however, when ordering online wait times are horrible. If I want my product at my house about the time that I’m getting ready to run out, I have to order at least two weeks ahead of time and that’s before your company even gets it to USPS. Times after that are completely on me and how much I’m willing to pay for. But it is still ridiculous that it takes that long for you to get your product to the Postal Service to be shipped to me. You guys have a great product. One that I would love to continue using but these wait times have got to change or you will end up losing customers to your competition I guarantee it.
Kyle Higley
GBWish I could have gave 0 stars Wish I could have gave 0 stars. This company took my money and order knowing they could not ship product at the time and I didn’t find out this info until 4 days after my order when I contacted them!They didn’t notify ahead of time or after. Customer service seemed to care less
Louis
GBTerrible company with terrible customer… Terrible company with terrible customer service. Do not purchase from this company they have old expired juice they'll send you and when you tell them about the issue they'll respond up to a point. Then completely stop responding and will just take your money and run!
Truax
GBI placed a 77$ order I placed a 77$ on Aug. 15. I bought extra to get the free Priority shipping. My initial delivery date was set for August 19. It didn't show. I emailed the shop to tell them on the 20th. They basically said take it up with the post office. That afternoon I filed a missing package report, and was given a case number, which I sent to them. It's now the 27th, still no package, I'm out $77, and I insisted that they either refund me or resend the order. "Arrive" traced the package to one (the first) stop, then nothing. It's been three correspondences I've heard back from them. I'll get this until Monday, (two weeks from the initial delivery date) and lodge a formal complaint with the Better Business Bureau.
VS
GBThe selection is great, but slow shipping The selection is great without a question. However, shipping is very slow. I placed an order on 4/3, took over a week to receive the wrong product and another week to receive the correct product which was received today finally. I am in LA and so you would think I’d receive things faster given the company is also in LA. Won’t be returning unless I don’t care when I receive the products.