Truax
GBI placed a 77$ order I placed a 77$ on Aug. 15. I bought extra to get the free Priority shipping. My initial delivery date was set for August 19. It didn't show. I emailed the shop to tell them on the 20th. They basically said take it up with the post office. That afternoon I filed a missing package report, and was given a case number, which I sent to them. It's now the 27th, still no package, I'm out $77, and I insisted that they either refund me or resend the order. "Arrive" traced the package to one (the first) stop, then nothing. It's been three correspondences I've heard back from them. I'll get this until Monday, (two weeks from the initial delivery date) and lodge a formal complaint with the Better Business Bureau.
Zackary Adler
GBUnfortunately I have had a terrible… Unfortunately I have had a terrible time trying to get my DHL tracking number. I paid 67 dollars for 3 day shipping over a week ago and still have not got any information about when or if my order has even been dispatched or when I can expect it. Very disappointing.
Jamie Trombley
GBI would not recommend ordering from… I would not recommend ordering from these people. Its been almost a month since I placed my order, they printed a shipping lable the day I ordered and everytime I ask customer service why they still have not sent my package out and they give me the same awnser thats its in pre transit but the post office still have not recieved my item. Now they are not answering my emails. I feel like I got screwed big time. Very disappointed!
Joey Thomas Pilgrim
GBThe absolute worst online vape store The absolute worst online vape store. Customer service is the worst . I made 2 orders only got 1 order and it wasn't even what I ordered but the other has never arrived. It's been since November and it hasn't made it out of California. DON'T ORDER FRO HERE
Sam Kahn
GBWould give 0 stars if I could Would give 0 stars if I could. Ordered product without a problem, and then later get an email saying they want this wierd scanner to take a picture of my drivers liscence, which i obviously am not comfortable with. I understand the reason, but I wish they did this BEFORE I made a purchase like they are supposed to. Now they won’t send the product or refund my money and have not responded to me in days.