Company is scamming people! Company is a scam. I never got my order. They claim they have to use a third-party shipping service, so the tracking numbers they send don't actually track anything. Multiple tries to reach customer service and no response on any channel. DO NOT GIVE THEM YOUR MONEY!!!

Horrible all the way around I am so very disappointed with DaVinci! they sent me a defective device - it never worked from the moment I opened it up. I contacted support via their contact us and never got a response. Thankfully I was able to file a case with my credit card for the fraudulent behavior and got my money back. Do yourself a favor and buy a ZEUS - I bought one and love it!

Replacement of defective device In March 2023 I had problems with battery charging on the IQ I bought 5 years before. I have contacted their customer service and they identified it as an issue with the charging chip. They have proposed that they send me brand new IQC and they did it so in few days. The communication with the woman from their customer service was awesome. The new IQC they sent me is a level better device then previous IQ, which i loved much too. Thanks DaVinci!

Inferior product/ customer service. I received a microc in July and it never seemed to work right. Within a month it wouldn't turn on. I sent it back,and they said it was a soldering issue and returned it to me. End of October and I have the same problem. It's been almost a week of repeated emails and repair order requests. They've ignored my correspondence. Don't buy this inferior garbage.

Best vaporizer you could get My friend let me try his DaVinci Vaporizer a few weeks back, and the difference in my perception of what a 'good vaporizer' was changed completely. The very next day, I bought one off the website pain-free and had it on my doorstep within a couple of days. Best buying decision I've ever made! I use it everyday now and the ruggedness of the unit makes it easy for me to carry it around in my backpack without worrying about anything breaking. The added bonus is that I can pull it out in public to use without worrying about anyone giving me weird looks since it just looks like a walkie talkie from afar.