Faulty products, 0 customer support, waste of £300 **AVOID THIS COMPANY LIKE THE PLAGUE** ** LOOK AT PAX VAPES INSTEAD** Product stopped working after a few months, no reply from customer service after 5 days, took making a Reddit post to have an admin/employee even comment, mind you it wasn't even directly at me, Avoid their over priced faulty products, you won't be getting any support and your warranty is useless.

Company is scamming people! Company is a scam. I never got my order. They claim they have to use a third-party shipping service, so the tracking numbers they send don't actually track anything. Multiple tries to reach customer service and no response on any channel. DO NOT GIVE THEM YOUR MONEY!!!

I have been waiting for over a month… I have been waiting for over a month now and warranty issues not solved. Can’t phone and my emails go unanswered! Would never have supported them if I knew they had such terrible Customer Service I feel completely Ripped Off!

Simple query, no response for THREE weeks and still waiting. Sorry for another negative review, but how can I not give one star when I have been emailing them twice a week for three weeks without a reply. Especially as the query was a very simple one about an accessory. Why do so many companies now simply don’t care.

They're a SCAM Three weeks my order has been unfulfilled. One week that they have failed to respond to my email except for an automated response. Their own website cant find my order unless i log in and see it under my account. Going to go through my bank for a refund soon.