DaVinci IQ/micro/ascent SUCK The davinci IQ is just -100 IQ (very stupid) my battery died after not using it for many months, I changed it but the battery gate won't close, it just keeps opening by itself and it doesn't lock, also it gets stuck easily and gets too hot. Also I have the ascent and it just gets stuck all the time too... VERY BAD VAPORIZERS WITH PRETENTIOUS NAMES AND INFLATED PRICES

Simple query, no response for THREE weeks and still waiting. Sorry for another negative review, but how can I not give one star when I have been emailing them twice a week for three weeks without a reply. Especially as the query was a very simple one about an accessory. Why do so many companies now simply don’t care.

This is the worst customer service This is the worst customer service I have ever experienced. Their vaporizer does not work. And all the great reviews shown are lies put out by the company itself. You cannot trust them or their inferior product

very very slow shipping ordering from… very very slow shipping ordering from there website - if you order any product with expedited shipping thinking its going to come any time soon - its probably going to take alot longer that you thought or the expected shipping says. Horrible website & horrible customer service. Im not even sure if my products are going to get delivered at all at this point. Seeing it as a loss of a few hundred usd at the moment. Historically great products except the DaVinci iq2 charging port can break easily. Order in person if you can.

Faulty products, 0 customer support, waste of £300 **AVOID THIS COMPANY LIKE THE PLAGUE** ** LOOK AT PAX VAPES INSTEAD** Product stopped working after a few months, no reply from customer service after 5 days, took making a Reddit post to have an admin/employee even comment, mind you it wasn't even directly at me, Avoid their over priced faulty products, you won't be getting any support and your warranty is useless.