They're a SCAM Three weeks my order has been unfulfilled. One week that they have failed to respond to my email except for an automated response. Their own website cant find my order unless i log in and see it under my account. Going to go through my bank for a refund soon.

This is the worst customer service This is the worst customer service I have ever experienced. Their vaporizer does not work. And all the great reviews shown are lies put out by the company itself. You cannot trust them or their inferior product

I purchased a IQ2 And after a few… I purchased a IQ2 And after a few months, it didn’t work it wouldn’t turn on. I emailed da Vinci and they sent me back an email to send it back to the factory for repair. I received the vaporizer back from repair and it didn’t work so they told me to send it back again which I did after I received it back for the second time it still didn’t turn on. I sent them another email of what to do now and still haven’t received an answer back from them and it’s been three weeks. no not only that I purchased the vaporizer. I spent money on the postage sending it back twice. I bought a brand new accent vaporizer from them years ago then I purchased two IQ2’s And they still don’t respond to my emails. So now I’m looking to purchase a different manufacturers vaporizer and I hope I have a better experience with them.

DaVinci IQ/micro/ascent SUCK The davinci IQ is just -100 IQ (very stupid) my battery died after not using it for many months, I changed it but the battery gate won't close, it just keeps opening by itself and it doesn't lock, also it gets stuck easily and gets too hot. Also I have the ascent and it just gets stuck all the time too... VERY BAD VAPORIZERS WITH PRETENTIOUS NAMES AND INFLATED PRICES

Best vaporizer you could get My friend let me try his DaVinci Vaporizer a few weeks back, and the difference in my perception of what a 'good vaporizer' was changed completely. The very next day, I bought one off the website pain-free and had it on my doorstep within a couple of days. Best buying decision I've ever made! I use it everyday now and the ruggedness of the unit makes it easy for me to carry it around in my backpack without worrying about anything breaking. The added bonus is that I can pull it out in public to use without worrying about anyone giving me weird looks since it just looks like a walkie talkie from afar.