I have been waiting for over a month… I have been waiting for over a month now and warranty issues not solved. Can’t phone and my emails go unanswered! Would never have supported them if I knew they had such terrible Customer Service I feel completely Ripped Off!

Disgusting company It's been 2 months and I still haven't received the replacement I was promised from Davinci. Don't be fooled by their '10 year warranty' because it's useless if they don't actually honour it. I'm going to be contacting trading standards. Such a horrible company who don't respect their customers at all. Give your money to someone, anyone, else.

Inferior product/ customer service. I received a microc in July and it never seemed to work right. Within a month it wouldn't turn on. I sent it back,and they said it was a soldering issue and returned it to me. End of October and I have the same problem. It's been almost a week of repeated emails and repair order requests. They've ignored my correspondence. Don't buy this inferior garbage.

HAD TO DISPUTE WITH BANK never heard from them after placing my order. SCAM. never shipped, no customer service or any way to reach them. DO NOT BUY. has been a full month of radio silence: this company will take your money and run, and you’ll never receive your purchase or here from them again. this company is literally out here perpetuating fraud. don’t believe their BS disclaimers on the site about being patient with their shipping requirements, it is just a lie to trick you into giving them money for a product they are not actually going to send you.

This is the worst customer service This is the worst customer service I have ever experienced. Their vaporizer does not work. And all the great reviews shown are lies put out by the company itself. You cannot trust them or their inferior product