They're a SCAM Three weeks my order has been unfulfilled. One week that they have failed to respond to my email except for an automated response. Their own website cant find my order unless i log in and see it under my account. Going to go through my bank for a refund soon.

Disgusting company It's been 2 months and I still haven't received the replacement I was promised from Davinci. Don't be fooled by their '10 year warranty' because it's useless if they don't actually honour it. I'm going to be contacting trading standards. Such a horrible company who don't respect their customers at all. Give your money to someone, anyone, else.

I would give zero stars if I could I placed an order on September 25th and haven't heard anything. They keep apologizing but where is my order? You can't track because they use "third party shipping" Customer service is atrocious and practically non existent.

DaVinci IQ/micro/ascent SUCK The davinci IQ is just -100 IQ (very stupid) my battery died after not using it for many months, I changed it but the battery gate won't close, it just keeps opening by itself and it doesn't lock, also it gets stuck easily and gets too hot. Also I have the ascent and it just gets stuck all the time too... VERY BAD VAPORIZERS WITH PRETENTIOUS NAMES AND INFLATED PRICES

This is the worst customer service This is the worst customer service I have ever experienced. Their vaporizer does not work. And all the great reviews shown are lies put out by the company itself. You cannot trust them or their inferior product