Faulty products, 0 customer support, waste of £300 **AVOID THIS COMPANY LIKE THE PLAGUE** ** LOOK AT PAX VAPES INSTEAD** Product stopped working after a few months, no reply from customer service after 5 days, took making a Reddit post to have an admin/employee even comment, mind you it wasn't even directly at me, Avoid their over priced faulty products, you won't be getting any support and your warranty is useless.

I have been waiting for over a month… I have been waiting for over a month now and warranty issues not solved. Can’t phone and my emails go unanswered! Would never have supported them if I knew they had such terrible Customer Service I feel completely Ripped Off!

This is the worst customer service This is the worst customer service I have ever experienced. Their vaporizer does not work. And all the great reviews shown are lies put out by the company itself. You cannot trust them or their inferior product

very very slow shipping ordering from… very very slow shipping ordering from there website - if you order any product with expedited shipping thinking its going to come any time soon - its probably going to take alot longer that you thought or the expected shipping says. Horrible website & horrible customer service. Im not even sure if my products are going to get delivered at all at this point. Seeing it as a loss of a few hundred usd at the moment. Historically great products except the DaVinci iq2 charging port can break easily. Order in person if you can.

Stay away from DaVinci and their Miqro vapes... I have purchased 3 DaVinci Miqro and with a combined 20 uses they have died. Not just the batteries which are atrocious to begin with but the entire unit. DaVinci always wants to blame it on the battery and user. No such luck. The two other vapes I own I have never had a problem with. I am guessing by their 2 start reviews here on TrustPilot others have experienced the same poor quality and service.