Horrible all the way around I am so very disappointed with DaVinci! they sent me a defective device - it never worked from the moment I opened it up. I contacted support via their contact us and never got a response. Thankfully I was able to file a case with my credit card for the fraudulent behavior and got my money back. Do yourself a favor and buy a ZEUS - I bought one and love it!

Stay away from DaVinci and their Miqro vapes... I have purchased 3 DaVinci Miqro and with a combined 20 uses they have died. Not just the batteries which are atrocious to begin with but the entire unit. DaVinci always wants to blame it on the battery and user. No such luck. The two other vapes I own I have never had a problem with. I am guessing by their 2 start reviews here on TrustPilot others have experienced the same poor quality and service.

Inferior product/ customer service. I received a microc in July and it never seemed to work right. Within a month it wouldn't turn on. I sent it back,and they said it was a soldering issue and returned it to me. End of October and I have the same problem. It's been almost a week of repeated emails and repair order requests. They've ignored my correspondence. Don't buy this inferior garbage.

This company is garbage it's a SCAM in… This company is garbage it's a SCAM in my opinion I never received my order, I tried to reach customer service and there's absolutely no way of getting ahold of anyone, I emailed them and requested a refund, and I got blocked! DO NOT ORDER ANYTHING FROM THIS PLACE ITS A SCAM!

Replacement of defective device In March 2023 I had problems with battery charging on the IQ I bought 5 years before. I have contacted their customer service and they identified it as an issue with the charging chip. They have proposed that they send me brand new IQC and they did it so in few days. The communication with the woman from their customer service was awesome. The new IQC they sent me is a level better device then previous IQ, which i loved much too. Thanks DaVinci!