SMOK

Cedar Pointe Drive 138, 28117, Mooresville, United States
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1.35
Based on 20 Reviews

5

0.00%

4

5.00%

3

5.00%

2

10.00%

1

80.00%
About SMOK

SMOK who is the best electronic cigarette supplier, dedicates to create new vaping experiences for customers.

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Crystal Bowman
GB

I bought a novo2s from a vape shop and… I bought a novo2s from a vape shop and didn't even have it a full day and it started leaking contacted the shop and they informed me they don't do exchanges or refunds and to contact the manufacturer so I sent a email and explained what was going on and they asked me if I had done this this and this which I had well after that email I never heard back from them..I will never buy any product of theirs again

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NeilDC
GB

I used to love SMOK devices I used to love SMOK devices, especially their tanks, my favourite being the V12 Prince & the MAG Mod. SIGH! Suddenly the build quality of their coils has gone downhill and my MOD has only lasted a few months until the battery compartment dropped out damaging two 18650s. The coils don't last long, even on a lower wattage & almost always leak I went back to my trusty ALIEN 220W mod with some fresh batteries AND nothing! It's as if their built to fail so you go out and buy more. Nah not happening.

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Michaela Woor
GB

I recently purchased a batch of coils… I recently purchased a batch of coils which are most definitely faulty. 3 burnt out in a row after following completely correct preparation advice and SMOK just simply said yes we have defective coils and no we won’t refund them because they are consumables!!! What the hell! Wouldn’t recommend, fraudsters

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Mayra Snyder
GB

I bought the Novo 5 in September… here… I bought the Novo 5 in September… here it is December and it stopped working. I emailed them with all proof they requested and even though the item comes with warranty; I have to come out of my own pocket to pay for shipping the item back & also pay to get a form printed out. Instead of just sending a replacement as they rightfully should… I’m expected to jump through hoops when they’re the ones manufacturing defective products. I will NEVER buy a single item from this company ever again. I just threw the Vape in the garbage.

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Samantha B
GB

I’ve purchased smok products multiple… I’ve purchased smok products multiple times before through vape shops. The one time I purchased an item from their website it came in with a faulty battery (1-3 hits max before it needed to be put on the charger again). I contacted the customer support line who referred me to a third party warranty center who wanted me to pay for shipping (again) to have them either fix or replace the vape. Not impressed.

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