Incorrect item sent with No Return option. BAD Customer Service. I bought several items and received the wrong harness color and size. I've emailed the frenchie store and sent Instagram messages through their page. They have not responded to me nor will they help guide me on how to return this incorrect item. I'm now stuck with the wrong color and size. Never buy anything from this store, they have the WORST customer support. Good luck returning an incorrect item.

Quick shipping and good quality products Quick shipping and good quality products

Don’t put your return information on… Don’t put your return information on your website if you’re not going to honor it, and then finally change it to accommodate your needs.

I love the quality of the harnesses and… I love the quality of the harnesses and their buckles. I wish the shipping cost wasn't so high so I could buy more often, but in general the service is very good. I will continue buying.

Metal piece broke off I went to put my boys harness on him like I do every morning and it wouldn’t latch. On inspection one of the metal fasteners had broken off. Very disappointed and now my boy is without his harness and I can’t afford another one.