DO NOT RECOMMEND DO NOT RECOMMEND. Completely unorganized. Before Twentyeight Health, I was with Simple Health until they closed and moved all of their customers over to Twentyeight Health. I never once had to contact Simple Health, my prescriptions were ALWAYS on time. When it comes to Twentyeight Health, I have to message them at least once a month, if not more. I haven’t received a prescription from them in 4 MONTHS! They mess up and tell me to call TruePill to get a refill and that they’ll send me my prescription for the following month.. then the same thing will happen again. I messaged them at the beginning of April asking when my prescription would be here and they said the pharmacy was running behind but it would be on time. I got an email 8 days ago stating that my prescription was sent and when I went to look today, it just says that the label was created.. 😐 Don’t risk messing up your birth control schedule. Go somewhere else. These people do not care.

I had issues with my insurance covering… I had issues with my insurance covering a prescription and I was ready to look elsewhere for birth control. Then I received an email from Queen with a solution at a reasonable cost! I’m so grateful!

Extremely Unorganized My original company was bought by twentyeighthealth. Ever since it’s almost impossible to get quick help. I recently got a new insurance. Already updated it in the dashboard and on email for them. They contact me every shipment now right before my shipment is due to be shipped that they are having issues processing my insurance. I have to keep providing my insurance card every time. It’s getting exhausting because it delays my on time shipments and causes complications for me. If you are looking for a birth control company, this is not the one. Find one that is more organized!

Utter Relief and Joy This company has helped immeasurably with getting care with medications I need to be able to function on a day to day basis! The price is in a bracket I can afford for the meds I need. Deliveries are always so punctual, and I feel secure knowing it'll be okay.

Another company claiming to be different but ends the same I HIGHLY recommend going somewhere else for BC pills. I reached out to them to setup an account and was told on April 17th that they were contacting the pharmacy and it should take 3-5 business days. I was told the delivery was scheduled for April 25th. I reached out April 29th and got a response saying our insurance didn't cover this service. They never told me this, I had to reach out to get this answer after 12 entire days of waiting for the pharmacy to fill the prescription. Then they as for $26 per pack? This is significantly more than market value and I don't see this company lasting more than 2-3 years.