Now "upgraded" to $156/year instead of $26 They're switching to a monthly fee ($12.99), or, close o $156/year instead of $26/year automatically. Without my consent. I just emailed them to opt out. Hopefully it will be quick and easy this time...customer service had been horrible in my previous interaction.

customer service saved me stress! Coming from simplehealth, my prescription was on auto fill and i’d get them quarterly without having to do anything—they were always on time. I was switched over to twentyeight health after simple health closed. As i was approaching the end of my sugar pill week this month, i realized i didn’t have my next shipment yet for some reason?? That was stressful, however, when i contacted the support team they were able to help and work with me to get my pills the day of from my local pharmacy at the same $0 copay! Thank goodness!! for the great customer support from Queen.

My actual doc was great My actual doc was great! Everything else was terrible. The most critical thing being they are switching to a monthly fee ($12.99) instead of an annual fee ($26). They have sent this in an email to current users, but have not yet posted it anywhere on their website. I only use 28Health to get my rx billed to my insurance with $0 copay (and I've had to argue with 28Health over when to get refills--my insurance has approved it). I don't want all the extras that come with this new monthly subscription model. I will be moving to Planned Parenthood Direct and paying them out of pocket instead. At least I know paying PP monthly goes to a worthy cause.

My doc was super My doc was super helpful and made me feel heard and had made sure I always have help if I have a problem

DO NOT RECOMMEND DO NOT RECOMMEND. Completely unorganized. Before Twentyeight Health, I was with Simple Health until they closed and moved all of their customers over to Twentyeight Health. I never once had to contact Simple Health, my prescriptions were ALWAYS on time. When it comes to Twentyeight Health, I have to message them at least once a month, if not more. I haven’t received a prescription from them in 4 MONTHS! They mess up and tell me to call TruePill to get a refill and that they’ll send me my prescription for the following month.. then the same thing will happen again. I messaged them at the beginning of April asking when my prescription would be here and they said the pharmacy was running behind but it would be on time. I got an email 8 days ago stating that my prescription was sent and when I went to look today, it just says that the label was created.. 😐 Don’t risk messing up your birth control schedule. Go somewhere else. These people do not care.