Ikimat Adelaja
GBI used to love this company I used to love this company, but now I hate them with a passion. You guys have the worst recordkeeping on earth. That is negligence. It all started when they changed my prescription to a different birth control because they were trying to run my script through their pharmacy even though I get my medication through my local pharmacy. I don’t have my medication shipped out to me, so why is your pharmacy trying to process my medication to begin with?So I’m on my ring or whatever and I’m like hey I need another script so I go and I contact them and they’re like oh you can pay out-of-pocket plan for $18 and have your prescription changed. Why would I have my prescription changed and pay $18 when I know that the ring I’m using is covered by my insurance. The other option was to pay $26 again to get a new consultation. So either way they were trying to milk money for me. Do you see how disgusting and manipulative that is? You guys should be ashamed of yourselves. Oh, and trust and believe I got the screenshots and everything of the last conversation I had and the current one. You are disgusting and you should be ashamed. mind you my medication was never supposed to be changed to a different one in the first place I never gave consent to do that. And I had asked them to change it back to the ring before hand, but no one did anything. All they did was send a script for one more ring to the pharmacy. That is not changing it In your system. Y’all are despicable and money hungry
Amelia Broyles
GBAbsolutely the best virtual way to get… Absolutely the best virtual way to get your prescriptions!! Answer a few questions, providers are able to actually pay attention and know what you need (changed me from a bad birth control I was having reactions too) and will go above and beyond to answer all questions & make sure you are able to get your prescriptions asap!! Will never want to use anyone else for my prescriptions! 💖💖
Christopher Henderson
GBAnother company claiming to be different but ends the same I HIGHLY recommend going somewhere else for BC pills. I reached out to them to setup an account and was told on April 17th that they were contacting the pharmacy and it should take 3-5 business days. I was told the delivery was scheduled for April 25th. I reached out April 29th and got a response saying our insurance didn't cover this service. They never told me this, I had to reach out to get this answer after 12 entire days of waiting for the pharmacy to fill the prescription. Then they as for $26 per pack? This is significantly more than market value and I don't see this company lasting more than 2-3 years.
kat
GBcustomer service saved me stress! Coming from simplehealth, my prescription was on auto fill and i’d get them quarterly without having to do anything—they were always on time. I was switched over to twentyeight health after simple health closed. As i was approaching the end of my sugar pill week this month, i realized i didn’t have my next shipment yet for some reason?? That was stressful, however, when i contacted the support team they were able to help and work with me to get my pills the day of from my local pharmacy at the same $0 copay! Thank goodness!! for the great customer support from Queen.
Shannon
GBExtremely pleasant experience from… Extremely pleasant experience from start to finish even when I was afraid I wasn’t going to be able to get my prescription due to insurance issue. But they were super helpful and walked me through step by step what my options were and in the end it was all a success. Will 100% continue using TwentyEight Health!