My actual doc was great My actual doc was great! Everything else was terrible. The most critical thing being they are switching to a monthly fee ($12.99) instead of an annual fee ($26). They have sent this in an email to current users, but have not yet posted it anywhere on their website. I only use 28Health to get my rx billed to my insurance with $0 copay (and I've had to argue with 28Health over when to get refills--my insurance has approved it). I don't want all the extras that come with this new monthly subscription model. I will be moving to Planned Parenthood Direct and paying them out of pocket instead. At least I know paying PP monthly goes to a worthy cause.

Extremely pleasant experience from… Extremely pleasant experience from start to finish even when I was afraid I wasn’t going to be able to get my prescription due to insurance issue. But they were super helpful and walked me through step by step what my options were and in the end it was all a success. Will 100% continue using TwentyEight Health!

My doc was super My doc was super helpful and made me feel heard and had made sure I always have help if I have a problem

I used to love this company I used to love this company, but now I hate them with a passion. You guys have the worst recordkeeping on earth. That is negligence. It all started when they changed my prescription to a different birth control because they were trying to run my script through their pharmacy even though I get my medication through my local pharmacy. I don’t have my medication shipped out to me, so why is your pharmacy trying to process my medication to begin with?So I’m on my ring or whatever and I’m like hey I need another script so I go and I contact them and they’re like oh you can pay out-of-pocket plan for $18 and have your prescription changed. Why would I have my prescription changed and pay $18 when I know that the ring I’m using is covered by my insurance. The other option was to pay $26 again to get a new consultation. So either way they were trying to milk money for me. Do you see how disgusting and manipulative that is? You guys should be ashamed of yourselves. Oh, and trust and believe I got the screenshots and everything of the last conversation I had and the current one. You are disgusting and you should be ashamed. mind you my medication was never supposed to be changed to a different one in the first place I never gave consent to do that. And I had asked them to change it back to the ring before hand, but no one did anything. All they did was send a script for one more ring to the pharmacy. That is not changing it In your system. Y’all are despicable and money hungry

Awesome This company is the best to use if you quickly need a birth control refill. I am not a US citizen, I visit my fiance for 6 months every year and have had to use Twentyyeight twice so far when running out of my birth control. Each time they were quick and efficient to meet my needs! They ship super fast too. They also will cancel the subscription as needed. I truly appreciate how understanding the staff is and how good their customer service is. I highly recommend them and won't hesitate to reuse their services, thank you!