
Patient
GBReception area was clean & orderly Reception area was clean & orderly, minimum wait time, staff friendly and knowledgeable. Procedure to clean & glue head wound was throughly explain (along with other options) , at home care also explained.

Frances Slaughter
GBThe ability to make an appointment made… The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have need of an urgent care facility again I will definitely go here!

Patient
GBFirst off was able to be seen same day… First off was able to be seen same day as appointment. After setting appointment was seen earlier. Very courteous and professional, explained in detail what they were doing. As we were leaving everyone in the office spoke with smiles...

Patient
GBBetterMed Urgent Care is the BEST BetterMed Urgent Care is the BEST! The receptionists and nurses are always friendly and helpful when you arrive. The doctors and nurse practitioners are very caring and are always spot on when diagnosing problems. Even though I have a family physician, I am very lucky to have a BetterMed close to me because it is a quick and convenient way to get help when needed.

Patient
GBWas seen in timely manner Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later