Happy Happy We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care, short waits, informative, helpful and caring staff.

Quick and thorough care Peaceful waiting room which is important while you sit worrying about what is wrong. The receptionist was very helpful since I hurt my knee and was already in a cast from another fall. The Nurse practitioner was up beat and made sure I understood what was going to happen and then at the end what my next steps should be and what to expect while I healed. Great experience.

Was seen in timely manner Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later

I have had the very best of care at… I have had the very best of care at this Medical facility. I have been to BetterMed on numerous occasions and each time the nurses and other associates have been efficient and kind. On my last visit they quickly diagnosed Sepsis and within the hour had me rushed to a hospital. This probably saved my life! Since then I have told my story to many people and advised them of the outstanding care I received at BetterMed. Thank you for providing this kind of medical care to our communities.

Back pain visit I had back pain from some heavy lifting. The check in process was quick and easy. I was taken to an exam room, checked out by the Dr, given prescriptions, etc and was on my way in no time. I would definitely come back to Better Meds/Midlothian, VA for my urgent medical needs!