I have had the very best of care at… I have had the very best of care at this Medical facility. I have been to BetterMed on numerous occasions and each time the nurses and other associates have been efficient and kind. On my last visit they quickly diagnosed Sepsis and within the hour had me rushed to a hospital. This probably saved my life! Since then I have told my story to many people and advised them of the outstanding care I received at BetterMed. Thank you for providing this kind of medical care to our communities.

Was seen in timely manner Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later

They only help certain people here Went in there to get help but was ignored and the white patients were taken over me even though I was there a good 30 minutes before they even arrived. They didn’t check me in either because the receptionist called her up to register. I left shortly after that act of discrimination stay far away if you’re a person of color they don’t take kind to us their. I also had to force them to speak to me when they greeted the white patients immediately after they came in.

Stay away from this place! Shaquaysha at the front desk is… I've been going here for over a year, even taking my son because it's easier for me than seeing my PCP. However, Shaquaysha at the front desk is extremely rude! She even got an attitude and said, "Somebody in a bad mood today," when I couldn't understand her mumbled question underneath her mask and fluid in my ears. Then when I started talking she WALKED AWAY while I was speaking directly to her! When they took my vitals my heart rate was high simply because of how much Shaquaysha was rude! Thankfully this incident happened before I started using BetterMed for our company’s occupational health. There are plenty of other places to go without being treated like that. I will not be going back, ever.

BetterMed Urgent Care is the BEST BetterMed Urgent Care is the BEST! The receptionists and nurses are always friendly and helpful when you arrive. The doctors and nurse practitioners are very caring and are always spot on when diagnosing problems. Even though I have a family physician, I am very lucky to have a BetterMed close to me because it is a quick and convenient way to get help when needed.