Covid Testing with excellent service Needed Covid tests for international travel and BetterMed had the schedule and the days available that worked best for our trip...including Sunday hours. They were clear and concise on the phone about how and when to schedule our appointments. My wife and I drove an hour to the nearest office knowing that we'd have the test results in time...and we did. They were a big help in assuring our long-planned trip to Africa was able to happen. I'd use BetterMed again in a heartbeat.

Was seen in timely manner Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later

I was in big trouble my covid tis had… I was in big trouble my covid tis had expired by 3 hours as is needed to be 72 hours before flying exactly so I scheduled on the phone heading home to fxbg from Reagan airport and they accommodated me at 7:20 pm had my test the next day int he afternoon and I was able to fly to my grandmas funeral. they saved the day!!!

Reception area was clean & orderly Reception area was clean & orderly, minimum wait time, staff friendly and knowledgeable. Procedure to clean & glue head wound was throughly explain (along with other options) , at home care also explained.

Happy Happy We are happy to have BetterMed Urgent Care in Ashland which makes it close to our home. We have used this facility several times for cuts, sprains, fractures & breathing issues. Excellent care, short waits, informative, helpful and caring staff.