Marie
GBMy weekend visits Twice in the past two months I found myself needing emergency care on a weekend. Since my doctor wouldn't open until Monday morning, I was glad that I remembered Better Care was open to help. Twice, I've needed xrays,once on my foot and the second on my wrist. I was quickly taken care of by dedicated staff and was able to go home, confident that my care was as thorough and professional as it would have been by my regular physician.
Xong
GBGreat staff and personality Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there minimum 15 mins. You can do walks-in, highly recommend you to check their website and choose an appointment of your day of or next day. Please give it about minimum 2 hours ahead of appointment schedule to save time due to walk-in.
Patient
GBWas seen in timely manner Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later
Princess Nightmare
GBThey only help certain people here Went in there to get help but was ignored and the white patients were taken over me even though I was there a good 30 minutes before they even arrived. They didn’t check me in either because the receptionist called her up to register. I left shortly after that act of discrimination stay far away if you’re a person of color they don’t take kind to us their. I also had to force them to speak to me when they greeted the white patients immediately after they came in.
EVA SCOTT
ESI was in big trouble my covid tis had… I was in big trouble my covid tis had expired by 3 hours as is needed to be 72 hours before flying exactly so I scheduled on the phone heading home to fxbg from Reagan airport and they accommodated me at 7:20 pm had my test the next day int he afternoon and I was able to fly to my grandmas funeral. they saved the day!!!