First off was able to be seen same day… First off was able to be seen same day as appointment. After setting appointment was seen earlier. Very courteous and professional, explained in detail what they were doing. As we were leaving everyone in the office spoke with smiles...

The ability to make an appointment made… The ability to make an appointment made the process quite speedy. All of the personnel, from reception to Nurses very friendly and professional. Very happy with the treatment, and if I ever have need of an urgent care facility again I will definitely go here!

Covid Testing with excellent service Needed Covid tests for international travel and BetterMed had the schedule and the days available that worked best for our trip...including Sunday hours. They were clear and concise on the phone about how and when to schedule our appointments. My wife and I drove an hour to the nearest office knowing that we'd have the test results in time...and we did. They were a big help in assuring our long-planned trip to Africa was able to happen. I'd use BetterMed again in a heartbeat.

Back pain visit I had back pain from some heavy lifting. The check in process was quick and easy. I was taken to an exam room, checked out by the Dr, given prescriptions, etc and was on my way in no time. I would definitely come back to Better Meds/Midlothian, VA for my urgent medical needs!

went for a covid test went for a covid test, was greeted by a nice young lady by the name of Melissa who helped me check in and made me feel more relaxed for the test she made me laugh and just feel welcomed! The gentleman that did my swab was very nice as well i believe his name was Terrel. I highly recommend this establishment.