Cheryl Douglas
GBD&D, D&D, While out shopping today in Newcastle I bumped into my hairdresser from back in the day. She said my hair looked amazing. How nice was that. !! Then the Toon won there football match. Happy Saturday all round. Very Grateful customer Cheryl xx
Sherry White
USI went to Lucinda Ellerys with the… I went to Lucinda Ellerys with the highesst expetations and was really excited to do this process. I explained to them what I wanted and what color. They said they could not do a medium brown so mine was black which I agreed to. I also told them it was too long and she said when they layer it that would shorten it. When that time came I was told then that they could not layer it and it would not be shortened.Then when I called and complained they lied and said they told me this from the beginning which they didnt. Also if you think you will have a lot of choices in wefts I didnt. they only showed me 2 and 1 was burgandy ewww. Well I managed to get them to take it off and reimburse me for the process but I had expense for a hotel for one night and train tickets for 2 days which were not cheap but I did not get an offer to pay me back for that which between gas and everything else was close to $500. I researched a lot before deciding on going here and it has a lot of happy customer but unfortunately I was not one of them. I do believe it was because of the team that I had working on me. She did what she wanted and not what I was looking for at all. They make it sound like you have a lot of choices but you really dont even if you bring a picture of what you want but cant get. I appreciate them refunding me but the experience was a total diaster.
AlisonD
GBSouthampton Team Whilst I have no doubt all Lucinda Ellery salons offer wonderful experiences for their clients. The Southampton Team are exceptional. Always kind and professional they welcome you as family and make my visits comfortable and relaxed every time.
Mrs Nicola Hawkins
GBFabulous Southampton Studio I cannot praise all the staff in the Southampton studio enough. Very professional and everyone is included as part of this very experienced team. Nothing is too much trouble for them. I have been attending for quite a few years now and always come away feeling a million dollars.
Jane Tibbit
GBAnother brilliant experience at SOUTHAMPTON Another brilliant experience at Southampton. Each and every member of staff there is just fantastic. Professional 100% but also friendly, fun and empathic. A special thank you to the lovely “Auntie Sha” and Jessie, the wonderful “I have a plan” Sylvia and the undisputed King of Cutting Paolo. Without you all I wouldn’t be able to live my life to the full and I am sincerely grateful.