A great kit and very helpful people at Dadi Ordering my Dadi kit has been great to give me the ease of mind about my family/future planning. Their customer support team is also top notch. They were helpful every step of the way- making sure it gets to me on time, being open to rescheduling it and sending me updates on shipping and analyzing. I would recommend getting a Dadi kit to anyone.

Excellent and caring customer service. I just ordered my kit after a long discussion with Dave, who I believe is their director of customer service. I must admit, I was apprehensive about talking about a relatively sensitive topic. Dave was incredibly warm, patient, knowledgeable, and made it clear that no question was stupid or taboo. He put me at ease immediately, and went above and beyond answering all my questions and concerns. I must have driven him crazy with all the questions, tbh, but he could not have been nicer. He also assured me I could contact him during and after the process if anything else came up. I am very happy I chose Dadi and feel well taken care of.

Best customer service and overall experience Was using this service as a bank and instead got an unfavorable report that led me to rethink my decision. Received unmatched customer service with the quickest and most helpful replies! They cared much more about my situation than they did keeping any money or ignoring me. Their shipping date is scheduled through your own preference and everything arrives timely and just as advertised and they have no problems refunding. Overall great experience and is as every business should, the service is completely in your hands and they will help you no questions if you need!

I don't like leaving reviews but feels like a scam I don't like leaving reviews unless something is exceptionally good or bad, and this one is just ridiculous. I ordered a kit and then have gotten no follow-up, no e-mails, no expected delivery date, nothing....?! I came here and saw that MANY others had faced the same issue as well as quality issues, like the fact that they're destroying sperm with their freezing process, which is extremely concerning. The whole thing feels scummy and scammy. Anyway, I am not here to waste my time. I'm getting a refund and buying my kit from Legacy Sperm instead. Simple. BTW, nobody has asked me to write this, nobody has paid me to write this, I'm just a really annoyed customer who now has to waste his time.

Dave was really helpful We are looking for somewhere to do homekits for our family. And while we can not use this service for our family, and I was ready to go on an internet rant about it, Dave was extremely helpful to explain why and to help point us in the right direction for our needs. Sadly it is not the company's choice and they would do it if they could. Hopefully in the future big gov takes its hand from our choices with our own bodies. Ill be recommending this kit to others based on our experience with Dave.