I really liked how quick and seamless… I really liked how quick and seamless the whole process was. The team was helpful when I had questions regarding the kit and shipping. Great price point, especially for someone who was looking more for an “insurance policy” for the future. Highly recommend.

Excellent and caring customer service. I just ordered my kit after a long discussion with Dave, who I believe is their director of customer service. I must admit, I was apprehensive about talking about a relatively sensitive topic. Dave was incredibly warm, patient, knowledgeable, and made it clear that no question was stupid or taboo. He put me at ease immediately, and went above and beyond answering all my questions and concerns. I must have driven him crazy with all the questions, tbh, but he could not have been nicer. He also assured me I could contact him during and after the process if anything else came up. I am very happy I chose Dadi and feel well taken care of.

Fast and Easy The Dadi kit takes as much awkwardness as it can out of the process of sperm storage. It's simple, instructions are easy, returning is easy. Results were quicker than expected. Storage prices are reasonable. No hassle at all. Glad to have used them.

Off experience The customer support initially came across as rude (they clarified later) in explaining how we can have a sample not viable, offered to have further explanation. Also, their box broke in transit, just by looking at it, you can see it needs to be better designed for protection (it’s all around very hard) not much cushion inside just more plastic. They sent me another box and it got processed. After getting the results and being worried went to our doctors and they said to take it with a grain of salt. This box is great if you’re not TTC and just want info, if TTC just go to your doctor. Overall ok experience. The results are easy to read.

Smooth Process Process was very easy. I assume it works and the process of getting the sperm back isn't too difficult. The only downside I've seen is that you cannot specify a successor or beneficiary of something were to happen to you (death, etc) and you wanted someone else to be able to choose what to do with your specimens. Other than that, this was a very affordable option and the customer service was great!