Don’t risk personal distress Customer service is as good as it gets. Product experience - could not be any worse. One of my results was 0-2.5 percentile by their metric. After speaking with Dr was reassured with all factors considered this should not be an issue. Between receiving the result and talking to the Dr I experienced severe emotional distress due to being under the impression I was sterile. Imagine being told your most cherished life plans will not be happening. Right up there with being told of a death in the family. Avoid this extremely irresponsible garbage start up and go with an in person clinic that can counsel in person when you receive the results.

Ro’s sperm kit / dadikit total scam Ro’s sperm kit, which used to be called Dadi, is completely fake. My test result indicated that I was completely infertile, and then we got pregnant 2 weeks later. The data is widely inaccurate and shouldn’t honestly even be legal. Not to mention their customer service is abysmal and the entire online experience fragmented and confusing.

A great kit and very helpful people at Dadi Ordering my Dadi kit has been great to give me the ease of mind about my family/future planning. Their customer support team is also top notch. They were helpful every step of the way- making sure it gets to me on time, being open to rescheduling it and sending me updates on shipping and analyzing. I would recommend getting a Dadi kit to anyone.

I can’t speak on a medical aspect as… I can’t speak on a medical aspect as I’m no doctor and this was my first time doing anything like this. I do know the kit was delivered the day I was told and received the next day. The customer service was fast and they worked with me through a couple issues that arose with no problems or hesitation and I wouldn’t hesitate to do business with Dadi again

I don't like leaving reviews but feels like a scam I don't like leaving reviews unless something is exceptionally good or bad, and this one is just ridiculous. I ordered a kit and then have gotten no follow-up, no e-mails, no expected delivery date, nothing....?! I came here and saw that MANY others had faced the same issue as well as quality issues, like the fact that they're destroying sperm with their freezing process, which is extremely concerning. The whole thing feels scummy and scammy. Anyway, I am not here to waste my time. I'm getting a refund and buying my kit from Legacy Sperm instead. Simple. BTW, nobody has asked me to write this, nobody has paid me to write this, I'm just a really annoyed customer who now has to waste his time.