EXCELLENT As anyone who’s gone through infertility issues knows, it can be tough. And you can have lots of questions! EVERY single time I’ve called WinFertility with a question, concern, inquiry, etc, they have been more than helpful and KIND. I can’t say enough great things about their customer service. Very helpful, patient, and thorough.

Former employee Former employee - Great nurses, IT dept and customer service team. Company does a wonderful job helping patients. BUT - Director of nursing - Depends on who you talk with! FL and CT (where WIN is based) are 'work at will' states. But still does not excuse the Director from firing, with NO warning, NO explanation until I pushed for it. She stated she had no time to talk about it and should have been in a meeting instead of the call (then PLAN better!!!!). Something about taking a different direction, blah blah - All BS!!! Lost health insurance the NEXT DAY-They planned that well! And this is after working there 4 years. No working with employees for them. They frown upon verbalizing yourself, and watch out if you ask a question, crisis!!! HR is horrible. Not allowed to suggest ways to improve their processes, no transparency, lots of secrecy. No room for advancement. One RN Mgr and one RN Supervisor quit within 1 week of each other a few months ago-Nobody really knows why, but both got better jobs!!! Lots of current employees are shocked and angry with how it occurred and the behavior of the Director, also scared for their own jobs. Good luck to all potential employees!

Do not believe anything they tell you Do not believe anything they tell you. Almost nothing is actually covered. They say that you have money to be spent on ANYTHING fertility related, but they don't cover imaging, or consultations, or testing, or half of the procedures. Fertility is such a difficult subject and all they did was make it harder and more painful. Expect to pay the full price of everything and maybe you'll be pleasantly surprised by your costs.

Completely pointless company Completely pointless company. When we did fertility treatments with our first child we had no problems. Now our insurance works with WINFertility and it’s been nothing but a huge joke and run around. It’s more expensive, and it just seems like an extra middle man to go between the fertility clinic and insurance company. We had to delay our IUI cycle an entire month because we were waiting for an instance verification from WIN. Same thing for pharmacy pickups. We’re getting zero benefits but we’re forced to use them. If anybody has a choice don’t use them!!!

Dont Wast Your Time This is by far the worst experience I have ever had with a pharmacy. My company offers Winfertility as a benefit for individuals that have exhausted the insurance options. Needless to say this is why I chose this company. I was under the impression that it would be my best option and it turned out to be the worst. I have been trying to track down the status of my order since Thursday (right before the holiday weekend). I stressed the importance and my request was disregarded. I am truly disappointed that even after receiving multiple calls and emails since Thursday May 23rd no one from Winfertility or The Participating Pharmacy (I was nice to not disclose the name at this time) has contacted me.