Malicious company I am convinced this malicious company is used by insurers to obfuscate and frustrate the entire process so that they don't have to provide the benefits they promised they would. If your employer is offering you a fertility benefit through this company, then know it is a sham and you will be on the hook for the cost of the treatment.

EXCELLENT As anyone who’s gone through infertility issues knows, it can be tough. And you can have lots of questions! EVERY single time I’ve called WinFertility with a question, concern, inquiry, etc, they have been more than helpful and KIND. I can’t say enough great things about their customer service. Very helpful, patient, and thorough.

Completely useless if your employer… Completely useless if your employer uses them as an intermediary between the insurance and IVF clinic. Literally the only thing they do is approve your treatment. There is no benefit to you as a patient, no support, no counseling despite what is advertised on their website. They will approve your treatment if you have $1 left and you will get billed the entire amount as out of pocket. They don’t offer any type of assistance, bundling, advice, etc if you have any money left under your insurance plan.

I had high hopes I had to cancel my fresh transfer due to OHSS and decided to pay on my own because I never received the support that was promised. I called early in my cycle to get a refill on one of the RX and was left on hold for 10 mins. Not sure why this happened but after that I had my Doctor send it to another pharmacy which was actually cheaper than the pharmacy you use. No one ever even called me to see if I still needed the RX or for any "support" through this process and I only chose this program for that reason. Disappointed

Won’t call you back I have called and messaged to get a nurse to call me to “enroll” they never call and claim “called 4 times no answer, couldn’t leave a message” sat next to my phone each “appointment” time never a call, missed or otherwise, and my voicemail is empty. Is been a month of this back and forth. I’m giving up based on the reviews, sounds like I’d end up more stressed out using this company.