EXCELLENT As anyone who’s gone through infertility issues knows, it can be tough. And you can have lots of questions! EVERY single time I’ve called WinFertility with a question, concern, inquiry, etc, they have been more than helpful and KIND. I can’t say enough great things about their customer service. Very helpful, patient, and thorough.

Rip Off I was strongly advised to work with Winfertility, under the recommendation that it would be far more affordable than the alternative of paying out of pocket. I had insurance but was told that it was likely that none of my procedures or medications would be covered. I went ahead and worked with Win but when I calculated the total cost of treatment at the end, found out that I saved 0 dollars by working with them. Also, working with Win meant I forfeited the potential to submit any of my expenses to insurance which meant that net net, I definitely lost money by going through them. I recommend women who are interested in fertility treatment calculate the total cost of medication and think long and hard before working with Win.

Former employee Former employee - Great nurses, IT dept and customer service team. Company does a wonderful job helping patients. BUT - Director of nursing - Depends on who you talk with! FL and CT (where WIN is based) are 'work at will' states. But still does not excuse the Director from firing, with NO warning, NO explanation until I pushed for it. She stated she had no time to talk about it and should have been in a meeting instead of the call (then PLAN better!!!!). Something about taking a different direction, blah blah - All BS!!! Lost health insurance the NEXT DAY-They planned that well! And this is after working there 4 years. No working with employees for them. They frown upon verbalizing yourself, and watch out if you ask a question, crisis!!! HR is horrible. Not allowed to suggest ways to improve their processes, no transparency, lots of secrecy. No room for advancement. One RN Mgr and one RN Supervisor quit within 1 week of each other a few months ago-Nobody really knows why, but both got better jobs!!! Lots of current employees are shocked and angry with how it occurred and the behavior of the Director, also scared for their own jobs. Good luck to all potential employees!

Considering one of their nurses Considering one of their nurses, Lindsey, and her husband Reece brutally assaulted an elderly couple resulting in their hospitalization I can’t imagine how any patient would be safe. She did that on camera mine what she does behind doors. 😳

Unprofessional Unprofessional. They had a technical / system issue to transfer my prescription to the pharmacy. I spent hours on the phone between them and the pharmacy. They assured me my medication would be delivered on time no matter what, but it came one day late (and after me making all the phone calls). I asked them to keep me updated but they did not so I had to follow up several times for status. I was very stressed out working with them and didn't receive my medication the day I was supposed to.