I would not recommend the bed I would not recommend the bed. It is poorly made and not as thick as the pictures online. When I tried to return it, I was told that I would need to send it to Italy. I was offered 50% of my money back since the shipping would be so expensive. To me this seems like a scam to keep 50% of what I paid. The bed will be donated to a shelter at this point. Will never buy from this company again!

I didn't receive my order initially I didn't receive my order initially, and i posted on instagram that i hadn't received it. Karen emailed me and said she would send another so i wouldn't be out the money i had already paid. She also followed up on the tracking and delivery date giving me reassurance that this time i would indeed receive the bed :) And i did!! It is wonderful!

Diligent tracking and updates of my delayed delivery My products were very delayed - BUT their customer service representative was very responsive and remained diligent in trying to track and report any updates to me. I ordered 2 items - when both were delayed, they refunded me 10%. When second item was not able to be located they shipped another. When second item showed up, they told me to keep the new (now third) item. My little dogs enjoy them too!

Great purchase experience I live in one of the areas of the US where the post office address and physical addresses are different. My order was shipped to the physical address and ended up undeliverable. Dogslanding was great about reshipping it so I hadn't paid for nothing. I use my purchase on top of a K-9 Ballistic bed to make it a bit softer/comforting. Since adding it, my dog it using that bed at least 50% more. It has been washed once and held up great.

I ordered that rolling blue supposedly… I didn’t give a very kind review but actually my labradoodle is an absolute monster. Dogslanding replaced at no charge the toy that makes the most delightful sounds and I keep my eye on her as she’s a wrecking crew. She loves it and so do I. Best customer service I’ve ever had.