Soni Jensen FaithLoveFit
USWARNING - 30 Night Guarantee is not Real WARNING - 30 Night Money Back Guarantee is fake! I am writing to express my disappointment in the information I recently received regarding your 30-day money-back guarantee policy. I find it troubling that, despite the guarantee, I am required to cover the cost of international postage for the return of the product. As a loyal customer who has made a significant investment in your product, I am unsatisfied with both the quality of the product and the guaranteed service provided. Regrettably, I have decided not to return the product and will discontinue my relationship with your company.
ROB BAKER
USReturn We were not expecting the item we received. The company was very easy to work with us to resolve this issue.
Kelly H
USBuyer beware. Satisfaction guarantee is bogus The bed is nice but didn't work for the location we needed it. It is also a fabric that really made my puppy want to chew it up. I tried to return it based on the satisfaction guarantee. They require you to ship it back to ITALY!!!!! And pay for the freight yourself. That really should have been disclosed. So they give you a 50% credit to keep it which is cheaper than sending it back and getting full credit
Barbara Nunn
USI ordered that rolling blue supposedly… I didn’t give a very kind review but actually my labradoodle is an absolute monster. Dogslanding replaced at no charge the toy that makes the most delightful sounds and I keep my eye on her as she’s a wrecking crew. She loves it and so do I. Best customer service I’ve ever had.
Karen Clemens
USI would not recommend the bed I would not recommend the bed. It is poorly made and not as thick as the pictures online. When I tried to return it, I was told that I would need to send it to Italy. I was offered 50% of my money back since the shipping would be so expensive. To me this seems like a scam to keep 50% of what I paid. The bed will be donated to a shelter at this point. Will never buy from this company again!