Slow delivery but the dog bed is the… Slow delivery but the dog bed is the perfect size for our fur baby. She absolutely loves her new bed. She obviously finds it very comfortable.

I would not recommend the bed I would not recommend the bed. It is poorly made and not as thick as the pictures online. When I tried to return it, I was told that I would need to send it to Italy. I was offered 50% of my money back since the shipping would be so expensive. To me this seems like a scam to keep 50% of what I paid. The bed will be donated to a shelter at this point. Will never buy from this company again!

Customer service was very responsive Customer service was very responsive. However, when offering the money back guarantee, they should make it clear they are shipping from Europe and the return will be expensive. The bed is good quality and unfortunately, my girl passed before she could be comforted by it.

Product Arrived Defective Ordered product not realizing it's made in Italy, so it took about 3 weeks to arrive. Upon installing in my car on our first use I noticed a defective seam; 10 inches that completely unraveled and came apart next to the side zipper. I didn't want to go through the hassle of returning so I sent pictures and asked them for a discount. They gave me a disappointing 10% credit. I expected a 20% credit and I realize that I should have been more specific in my request. I did decide to repair the defect myself and am hoping nothing else falls apart, as the product design itself works well for us.

Our dogs love it - High quality Our dogs love it. Wish it had a little more grip, dogs have slid off once or twice, but overall it is fantastic. Super comfortable, really soft, and high quality. We have two Great Danes, a German Shepherd and a Golden Doodle who all love it, especially the GS.