Quick shipping, healthy fish and great customer service I was worried about ordering fish online, especially since geographically I'm located far from Pet Zone. However all of my fish arrived safe and sound in great health. Pet Zone was prompt with processing my order and kept me informed of the status and shipping. Some fish were missing from the first delivery due to a packing error. Correcting this problem was hassle free with Pet Zone and their customer service was helpful and friendly, promptly resolving the mistake.

You guaranteed live arrival th If you want dead fish order from this companyat did… You guaranteed live arrival that did not happen. In fact quite the opposite do not appreciate Paying 45 plus dollars for dead fish. There was no mention of having to pay extra shipping to ensure a live arrival. Live arrival was guaranteed when this was brought to your attention. Your response was oh well. You should have paid more money. So as far as i'm concerned You are unreliable, untrustworthy misleading in your statements. And are not anyone I would ever choose to do business with again!

Quick shipment, healthy fish! Ordered some cave tetras from here. Paid twice as much in shipping than the actual fish costed (for overnight with the live delivery guarantee). I'm glad I did! Fish shipped asap and arrived asap. They were packaged well in a temp controlled container. All 8 have been in my tank for about a week now and seem incredibly healthy.

Not buying from them ever again! They sent me a wrong item even though packing list states the correct one with hopes I won't notice it. Explanation was the item was not in stock (not according to their website) and they sent a different one instead. Ate communicating with support they refunded the item price but not shipping I payed for. So, I lost shipping money even if it was 100% their fault. Shady practice, stay away!

Great products and service My fish and plants arrived in great condition. I had one plant missing from my order, but Pet Zone immediately took care of the issue.