Great communication Great communication. Held off delivering until I was ready. Heat packs were used. Over all great deali g with Pet Zone

Dead fish I liked how fast it came but my fish was dead and the packaging was not substantial enough I expected better. Now I love how the catfish looked its just that was my dream fish I will get another one this summer I hope the packing is better than it was. Like i was expecting it to be lined with Styrofoam and cardboard shavings for warmth. !!!Please ship with care!!!

Ordered 6 Indiana glass fish on the… Ordered 6 Indiana glass fish on the 12th of nov.Had them shipped ups prioity just got he today the 16th 4 days in bag 3 lived n 3 died to long to be in shippment that's why I paid for the rush going to try to get the 3 replaced or refunded if they can't get them here any faster why did i pay for prioity shipping

Quick shipment, healthy fish! Ordered some cave tetras from here. Paid twice as much in shipping than the actual fish costed (for overnight with the live delivery guarantee). I'm glad I did! Fish shipped asap and arrived asap. They were packaged well in a temp controlled container. All 8 have been in my tank for about a week now and seem incredibly healthy.

Hard to communicate with. Order was short. Order was short because they didn't have what I ordered. You can't speak to them on the phone (even though they have a # for order issues). They still speak of Covid protocols on the phone and on website. Emailing them back and forth for weeks (response usually within a day). Never got that type of fish I ordered. I opted for another Congo Tetra. They sent a little bitty fish. USP slow boat. Took 3 days. It was alive (amazing).