Not buying from them ever again! They sent me a wrong item even though packing list states the correct one with hopes I won't notice it. Explanation was the item was not in stock (not according to their website) and they sent a different one instead. Ate communicating with support they refunded the item price but not shipping I payed for. So, I lost shipping money even if it was 100% their fault. Shady practice, stay away!

Quick shipment, healthy fish! Ordered some cave tetras from here. Paid twice as much in shipping than the actual fish costed (for overnight with the live delivery guarantee). I'm glad I did! Fish shipped asap and arrived asap. They were packaged well in a temp controlled container. All 8 have been in my tank for about a week now and seem incredibly healthy.

Terrible communication Terrible communication, no update on order after 2 weeks. Multiple calls and emails and no results. Won't buy from again

Excellent costumer service Amazing service , from great carefully packages fish, all well and alive. Was inadvertently sent wrong fish due to mislabeling by their supplier . I was credited and not charged for 10 green tiger barbs sent in error. Used credit to buy fish food , fish out of stock now. Max thank you for great follow up and you attention. Will do business again

Everything was fine I just wanted a… Everything was fine I just wanted a black and an orange Fantale. also, looking for a small panda Rancho or oranda . What I got from you is very healthy. Very nice and shipped to me. Very timely.