lisa harris
GBOrdered 6 Indiana glass fish on the… Ordered 6 Indiana glass fish on the 12th of nov.Had them shipped ups prioity just got he today the 16th 4 days in bag 3 lived n 3 died to long to be in shippment that's why I paid for the rush going to try to get the 3 replaced or refunded if they can't get them here any faster why did i pay for prioity shipping
Brittany
GBQuick shipment, healthy fish! Ordered some cave tetras from here. Paid twice as much in shipping than the actual fish costed (for overnight with the live delivery guarantee). I'm glad I did! Fish shipped asap and arrived asap. They were packaged well in a temp controlled container. All 8 have been in my tank for about a week now and seem incredibly healthy.
Julian Torres Rosario
GBNo update on shipping when asked… No update on shipping when asked multiple times Eventually received a “cancelled” shipment when asked for an update!!! Never got a reply from them advising why!
Michelle
GBQuick shipping, healthy fish and great customer service I was worried about ordering fish online, especially since geographically I'm located far from Pet Zone. However all of my fish arrived safe and sound in great health. Pet Zone was prompt with processing my order and kept me informed of the status and shipping. Some fish were missing from the first delivery due to a packing error. Correcting this problem was hassle free with Pet Zone and their customer service was helpful and friendly, promptly resolving the mistake.
Axel B
GBNot buying from them ever again! They sent me a wrong item even though packing list states the correct one with hopes I won't notice it. Explanation was the item was not in stock (not according to their website) and they sent a different one instead. Ate communicating with support they refunded the item price but not shipping I payed for. So, I lost shipping money even if it was 100% their fault. Shady practice, stay away!