Very happy I have been searching for banded sharks for our newly completed pond and couldn't find them anywhere locally. I took a chance ordering online, and I'm so happy I did! I had initially tried to order more than they had available, and someone contacted me immediately to resolve that. They were delivered the next day happy, healthy, and even bigger and nicer than I was expecting! Thank you for your excellent customer service and care in packaging.

Excellent costumer service Amazing service , from great carefully packages fish, all well and alive. Was inadvertently sent wrong fish due to mislabeling by their supplier . I was credited and not charged for 10 green tiger barbs sent in error. Used credit to buy fish food , fish out of stock now. Max thank you for great follow up and you attention. Will do business again

Terrible communication Terrible communication, no update on order after 2 weeks. Multiple calls and emails and no results. Won't buy from again

You guaranteed live arrival th If you want dead fish order from this companyat did… You guaranteed live arrival that did not happen. In fact quite the opposite do not appreciate Paying 45 plus dollars for dead fish. There was no mention of having to pay extra shipping to ensure a live arrival. Live arrival was guaranteed when this was brought to your attention. Your response was oh well. You should have paid more money. So as far as i'm concerned You are unreliable, untrustworthy misleading in your statements. And are not anyone I would ever choose to do business with again!

Dead fish I liked how fast it came but my fish was dead and the packaging was not substantial enough I expected better. Now I love how the catfish looked its just that was my dream fish I will get another one this summer I hope the packing is better than it was. Like i was expecting it to be lined with Styrofoam and cardboard shavings for warmth. !!!Please ship with care!!!