Very happy I have been searching for banded sharks for our newly completed pond and couldn't find them anywhere locally. I took a chance ordering online, and I'm so happy I did! I had initially tried to order more than they had available, and someone contacted me immediately to resolve that. They were delivered the next day happy, healthy, and even bigger and nicer than I was expecting! Thank you for your excellent customer service and care in packaging.

Terrible communication Terrible communication, no update on order after 2 weeks. Multiple calls and emails and no results. Won't buy from again

Quick shipping, healthy fish and great customer service I was worried about ordering fish online, especially since geographically I'm located far from Pet Zone. However all of my fish arrived safe and sound in great health. Pet Zone was prompt with processing my order and kept me informed of the status and shipping. Some fish were missing from the first delivery due to a packing error. Correcting this problem was hassle free with Pet Zone and their customer service was helpful and friendly, promptly resolving the mistake.

Excellent costumer service Amazing service , from great carefully packages fish, all well and alive. Was inadvertently sent wrong fish due to mislabeling by their supplier . I was credited and not charged for 10 green tiger barbs sent in error. Used credit to buy fish food , fish out of stock now. Max thank you for great follow up and you attention. Will do business again

Repeat Purchaser! The fish arrived earlier than expected during the day, nicely packaged with plenty of oxygen, ready to be placed in the tank! The prices are great, and if something is out of stock, customer service will let you know before your order is shipped. I will certainly continue to purchase from Pet Zone Tropical Fish! Keep up the great work!