Quick refund I decided to ask for a refund due to the long delivery times and negative feedback mentioned on here. I have to say: this processed immediately, and graciously. I can only really leave five stars as a result because I think honestly, this is good customer service.

DO NOT ORDER FROM THIS COMPANY!! Seriously disappointed with Eurowhite - quite clearly a scam company. I ordered some crest strips which arrived 5 weeks late, when I was told they'd be with me in 2-3 days. I then received an email from customs staying I owed an additional £20 to cover customs fees - which it clearly states on their website there will be no customs fees or additional costs. When I tried to speak with customer service, it appeared that their customer service team didn't exist?! I never got a reply to answer my questions on why it was so late, when to expect the strips and any response on the extra customs costs or getting a refund. When the strips finally did arrive, it appeared that they weren't even legit. A total waste of time and money! I've since ordered with UKTeethWhitening and I can't recommend them more!!! Avoid Eurowhite at all costs.

Is this a criminal company? We ordered strips a month ago and Eurowhite sent us a Track and trace number which they have removed now, so we can’t follow the package. Opposite the Danish law Eurowhite from China has already taken 500 DKR. The company is not replying to our 2 mails. Could this be a criminal company. For sure another Chinese scam.

November 26 I placed an order on November 26. Today, December 21st, I am still waiting for my parcel to arrive! I sent e-mails to the cargo company DHL many times about the situation. They told me that the situation was related to the local post office and that I should contact the local post office. As for the local post office, they say the problem is with DHL. When I forwarded the local post office's response verbatim to DHL, the only response they gave was "Contact your local post office." DO NOT SHOPPING FROM THIS SITE! To those who think it's a fake review, I can show my order and the emails from DHL and the local post office.

They do not respond They do not respond, no cudtormor service- i have not recieved my order- i payed in august - now they have returned my order, and i cant g’et throug to Any employee…. I have send Them many mails and ivr tried to Call, but the number is wrong.