Quick refund I decided to ask for a refund due to the long delivery times and negative feedback mentioned on here. I have to say: this processed immediately, and graciously. I can only really leave five stars as a result because I think honestly, this is good customer service.

IT'S A SCUM Terrible company, surely it's a scum. I've placed an order on the 15th of January, haven't received anything and their customer service is clearly fake because nobody ever responds to emails and the phone lines result always off. STAY AWAY.

It’s been over a month, still nothing It’s been over a month and I’m yet to receive the product. Customer support didn’t answer the first time and now the mail feature on their website is down. Pretty obvious that it’s a scam company, lesson learned to always check trust pilot, and it only cost me 50€

I cancelled the order I cancelled the order, but it got shipped anyway. 7 days have passed, still no response to my inquiry. It's literally a Chinese company with a British domain. I don't want the package, but no tracking number is provided so I cannot cancel it through the courier. If it gets delivered, I will have pay import taxes for it, which will be higher than the product itself.

The charcoal teeth whitening worked… The charcoal teeth whitening worked great Great service Thankyou