Been using NURX for 2-3 years! I've been receiving my preferred birth control from NURX for almost 2-3 years now I think. I told them which one I wanted(that I was already taking) and after confirming everything they started my prescription! I've had no issues since starting!

Nurx is a fantastic service Nurx is a fantastic service. I moved to a new city and needed a birth control Rx refill before I had time to find a new gynecologist. Once I had my insurance info properly uploaded it's been smooth sailing and the cost is beyond reasonable. I'm thankful to have it as an option during a transitional time!

Terrible Customer Experience I was transferred to Nurx from The Pill Club and it has been issue after issue since then. They don't respond quickly. Once they charged me instead of my insurance and I had to go back and forth, cancel the order and start over, which took way longer than necessary and had me panicked I wouldn't receive my prescription on time. My next refill, they charged my insurance properly but took so long I ended being out of birth control for two weeks so I had to start over once I finally received it. I was supposed to receive one more refill before my prescription expired, got a message that it was being processed, then it was suddenly cancelled a week later and I was told I would have to do a whole new consultation (with a fee that is not covered by insurance!). Once again, they have put me in a position where I will not receive my rx on time. I will absolutely be canceling and switching to a different company. DON'T WASTE YOUR TIME!

Don’t Bother Absolutely no human response when I contacted customer service for three (business) days in a row. Apparently they couldn’t charge my insurance so my birth control was going to cost over $150. I requested they send the script to my pharmacy. Absolutely no answer from support or in-app messaging. Trash. Do not waste your time.

They seem legit but they did not take… They seem legit but they did not take my insurance. They take forever to get back to you and if you accidentally do your assessment wrong not knowing what migraine with aura is. They won’t redo your assessment and give you the birth control medication that works for you. If you had symptoms in the past and now you’re not having those symptoms anymore then I would say that they need to make their assessments clear to the one who is using the service but I don’t expect much from an app like this so its all at your own discretion and understanding how to use it.