Nurx is a fantastic service Nurx is a fantastic service. I moved to a new city and needed a birth control Rx refill before I had time to find a new gynecologist. Once I had my insurance info properly uploaded it's been smooth sailing and the cost is beyond reasonable. I'm thankful to have it as an option during a transitional time!

Worst Telehealth experience imaginable Worst Telehealth experience imaginable. If you want to use a company that only responds with Robots and rarely if ever actually gets back to you then this is the place for you. Seriously awful, irresponsibly unresponsive. These people are thieves and should be thrown in jail.

Fine service, until you have an issue It was an alright service, until I ran into an issue. Then I had to deal with long waits for responses to my messages. They never solved the issue, which is that the post office didn't deliver my meds and I needed a replacement. They didn't seem to care that I was out of my meds and just kept steering me to the USPS and checking with my neighbors. I told them twice that I couldn't find it and requested a replacement (I would pay the difference, I added). They were ready to see me go before they helped me with my medications. I'm struggling so bad with my hormones right now, it's not even funny :(

Been using NURX for 2-3 years! I've been receiving my preferred birth control from NURX for almost 2-3 years now I think. I told them which one I wanted(that I was already taking) and after confirming everything they started my prescription! I've had no issues since starting!

Terrible Customer Experience I was transferred to Nurx from The Pill Club and it has been issue after issue since then. They don't respond quickly. Once they charged me instead of my insurance and I had to go back and forth, cancel the order and start over, which took way longer than necessary and had me panicked I wouldn't receive my prescription on time. My next refill, they charged my insurance properly but took so long I ended being out of birth control for two weeks so I had to start over once I finally received it. I was supposed to receive one more refill before my prescription expired, got a message that it was being processed, then it was suddenly cancelled a week later and I was told I would have to do a whole new consultation (with a fee that is not covered by insurance!). Once again, they have put me in a position where I will not receive my rx on time. I will absolutely be canceling and switching to a different company. DON'T WASTE YOUR TIME!