Customer Disservice Deserves Zero Stars Quick to collect my fee but very slow to refund when they said my insurance would not pay for a generic that I normally get at no cost. Chat did not respond to my request for refund. I should have read the negative reviews before getting involved in this mess.

Long time customer, love Nurx! I’ve been using Nurx.com after transitioning from The Pill Club like many other customers. I’ve never had any issues with Nurx not filling my Rx outside of my own forgetfulness. It always ships promptly, I’ve never had issues with communication, and I’ve even spoken with them about medication concerns, etc. Sure, they don’t send candy and stickers, but I don’t think that’s a deal breaker for most people? Those stickers and candy mostly got thrown out, so…? Anyway, I appreciate Nurx. I get a medication that would cost $75 if I filled it at my local pharmacy as they don’t accept my insurance and it’s the only BC I can take that truly helps my PCOS AND awful period symptoms. We appreciate Nurx in this house lol

Don’t Bother Absolutely no human response when I contacted customer service for three (business) days in a row. Apparently they couldn’t charge my insurance so my birth control was going to cost over $150. I requested they send the script to my pharmacy. Absolutely no answer from support or in-app messaging. Trash. Do not waste your time.

Nurx is a fantastic service Nurx is a fantastic service. I moved to a new city and needed a birth control Rx refill before I had time to find a new gynecologist. Once I had my insurance info properly uploaded it's been smooth sailing and the cost is beyond reasonable. I'm thankful to have it as an option during a transitional time!

They seem legit but they did not take… They seem legit but they did not take my insurance. They take forever to get back to you and if you accidentally do your assessment wrong not knowing what migraine with aura is. They won’t redo your assessment and give you the birth control medication that works for you. If you had symptoms in the past and now you’re not having those symptoms anymore then I would say that they need to make their assessments clear to the one who is using the service but I don’t expect much from an app like this so its all at your own discretion and understanding how to use it.