Do not use this service Do not use this service. Did some digging on the psychologist who did my assessment, shes not licensed in her own state,her state denied it,because she did not do a proper residency.She came from one of those unaccredited/paper mill universities, where they hand out diplomas if you paid them enough. I saw she had a license in another state where she clearly did not qualify . This genuine fraud. If you were they "diagnosed" do not beileve and find a actual psychologist who comes from a accredited university and can practice locally in their home state.

What a wonderful service What a wonderful service! While I cannot speak on their treatment services, it was amazing to find a place to get tested and diagnosed without waiting 10 months to a year or longer. Or being told you’re “too old”. The whole process took about a day and they sent my results to my provider so I could work out a treatment plan with her.

The testing was thorough and accurate The testing was thorough and accurate. I feel like it went into a lot of detail. However, I was under the impression that this would give me a diagnosis but my psychiatrist said that it was not so I still had to pay a bunch of money for testing locally that would give a diagnosis. This was not clearly stated on the website. Because of this and still needing more testing to confirm I paid a whole lot of money to take a test that did me no good.

Great doctors, terrible customer service. Diagnosis was thorough, and my doctor is kind and very knowledgeable, but the customer service is garbage. They do not respond to emails 90% of the time, the wait times are absurd, it seems like they have one person on staff taking ALL phone calls at a time. With so many major pharmacies refusing to fill Rx from online doctors, you'd think they would make it a priority to know WHERE their patients could get meds filled, but instead you get stuck calling around all of your town trying to find somewhere with meds in stock. If they would hire more people and be more efficient with the customer service, it would be a great online system of care. But as it works now, it's pretty impossible to use.

Super Unethical Company They ran an ad in Feb for a deep discount ($99 instead of $179) and indicated that the discount was a rare thing - so I paid full price to sign up for their assessment - WHICH I DID NOT NEED SINCE I ALREADY HAD A DIAGNOSIS - and then the same ad ran again in March. I very politely emailed and asked for a refund due to the confusion etc. and received a response saying "thank you for reaching out as we are always looking for ways to improve customer experience but we are not able to refund you" - which is such ridiculous language as you are ABLE to do whatever you want. Business practices that are un-empathetic, un-kind, and un-compassionate. Also, in that assessment I carefully detailed my medication dosage and how long I have been taking it and explained I am only looking for a new provider due to moving...and still, when I had my appointment ($199) I was told by the provider that she would not prescribe the same dose and would only prescribe a significant decrease, with a goal of decreasing more. So now I am out $378 and still don't have a prescription. It's so hard to move and get an ADHD prescription - you almost have to start all over, which is exhausting for people who are often already quite exhausted. Clearly they are not really thinking about their literal client base with their policies.