Terrible custom service be careful buying from this store. They forgot to stamp the return letter with the return form, when I realized unfortunately I had already done the blood test. I then contacted them to find a solution, they never responded, whether by email, on social networks they even saw my message but did not bother to respond and by phone unreachable neither. I had to manage to find the address of the laboratory and pay at my own expense the return of the sample because their customer service is non-existent. to flee there are better stores with better rates that offer good quality services

One star is being generous One star is being generous - Been almost a month since I mailed them my blood and no update from them, despite several attempts to their (apparently fake) customer support. There are other/better options.

Corona Antibody is very PAINFUL, lancets sharp Covid Antybody test kit, is lousy, the lancets were VERY painful and sharp, made a real cut in my finger, couldn't Type for 3 Days, nothing like in a dr. surgery, besides it is now 6 Days and have NOT received my results! My review on the website just got deleted...... so makes me wonder how many more people out there had same experience SO HANDS OFF THIS COMPANY........

Terrible! Terrible!! It’s been over five weeks since I’ve seen in my results. After emailing three or four times to customer service they finally sent me my results which said I had no allergies to anything at all zero. Which I totally don’t buy. Then I set up an appointment to go over my results and nobody called me they totally missed our appointment. I could not give them a Lower Review

Sent test in on May 31 - still nothing I sent my test in on May 31, and I still haven’t gotten results. I have emailed twice and they keep saying they’re “behind” and I can cancel if I want. I need this information so unfortunately they’re in control…