Terrible custom service be careful buying from this store. They forgot to stamp the return letter with the return form, when I realized unfortunately I had already done the blood test. I then contacted them to find a solution, they never responded, whether by email, on social networks they even saw my message but did not bother to respond and by phone unreachable neither. I had to manage to find the address of the laboratory and pay at my own expense the return of the sample because their customer service is non-existent. to flee there are better stores with better rates that offer good quality services

DON'T WASTE YOUR MONEY I cannot recommend this company AT ALL. The only reason I am giving two stars versus one star is because Customer Support did respond to concerns. They were not helpful but this reply. The money spent on the most extensive food sensitivity testing was entirely wasted. - My mother and sister received identical results, which is a red flag. They do not live together and only share a mealtime together once a week. - I am also certain they would not have been able to consume all 252 different foods (within the two weeks) prior to the blood draw (stick). And, it would be unwise for them to consume any of the 44 foods, if they had a suspected allergy. - Several of the foods we hypothesize they may have a sensitivity to were indeed consumed in the two weeks prior and still did NOT show up as an issue.

Funny how everyone is rating this test… Funny how everyone is rating this test on the basis of how quickly they got the results...when the test itself is hokum. Ah well, gullible and rich, the perfect combination for the creative entrepreneur.

This company is only taking the money… This company is only taking the money from people. Once they get your money they will tell you several lies about why they can not process your test, it took them 6 months to send me a replacement kit that ended up not working and they wont issue me a refund! I was very patient and waited the 6 months for my kit what for? To loose my momey please they have been doing this to many other people but they are just deleting the reviews DONT USE THIS COMPANY

fitness and a metabolism test very limited Took a fitness and a metabolism test. Had already done the 23 and me health dna test. Compared to 23 and me you get very few genes tested (for more money) and the information on the results is limited, certainly in case of deviant genes. 23 and me has way better information about the testresults I got. The only way to get more information is to do a free phone consult for 15 minutes. Not impressed. O and it took 21 emails to get the results, a lot of wrong test id's were given to me.