Super helpful customer service. Super helpful interaction with customer service. A little hard to understand, but not bad.

Nothing but trouble since day one. Received my Waggle and it was defective. I was asked to pay shipping to return it, refused. Finally got them to send a shipping label. Returned it the same day and now 2weeks later I’m still waiting and paying for a years subscription that I can’t use. They keep telling me it will come today. Tracking number never updates. Not the best experience!!

Great customer service! Waggle reached out to help me immediately. A+ on customer service even if initial comprehension wasn't the best since they couldn't fathom that someone would want more than one device active, hence paying subscription for both devices so they really wanted to help me remove one at first. However they persisted trying to help and both devices are on subscription and the second device will shortly be active (it does take 24 hours for it take effect), but I'm confident that we are on the same page now thanks to their perseverance!

The ability to turn the devise on and… The ability to turn the devise on and off is very cumbersome. I can tell when it is on or off. So far I have also had a problem with the cell service provider. I have Verizon for my cell and I was able to get cell service and internet via my phone but the waggle device read no service. So far this is not very good for what I thought would work for me.

Doesn’t update when you tell it to… Doesn’t update when you tell it to refresh and only updates about every 30 minutes.