Wouldn't recommend them... Its convenient to book an appointment, but impossible to do anything else. Their customer service isn't poor, its nearly non-existent. My pharmacy could not reach them for a week to clarify a prescription order. I'm currently on hold as I type this for over 42 minutes. I've also tried using their chat feature to ask questions or follow-up and don't get a response or when I do, its the next day. Healthcare is not an "in the moment" service, and it extends beyond a single appointment. This company is not qualified to provide healthcare services on a continuum. Their service is certainly not worth a membership fee.

Plushcare is Great! I enjoy being able to see the Doctor from the comfort of my home. I enjoy the ease of being able to get in quickly if I am having a medical issue. My Doctor has been very kind and helpful with me as I am managing a new health concern.

Absolute money grab Absolute money grab. They make it seem like it will be relatively quick and easy to get the medication you need to treat your condition yet after several tests (paid out of pocket), several doctors appts (paid out of pocket) you are $600 down and no closer to getting the medication you need. Super scam. Do not trust.

Great experience Great experience! I decided to try the service and was able to schedule an appointment within 45 minutes of signing up. I had ZERO wait time for the appointment and had a Rx sent to my pharmacy within 15 minutes. This process would have taken a few days at best had I made an appointment and gone to my normal primary care doctor, and I probably would have been sitting in the waiting room for an hour. With PlushCare, I scheduled the appointment, attended the appointment and got the Rx in a little less than an hour. On top of that, I got a message from the doctor the next following up on me. Amazing!

Scammy and Glitchy I followed my PCP here and I really hate the service (but love my doctor!) They charge a monthly fee on top of whatever you owe for insurance and only give you 15 minutes with your doctor, no options for longer appointments. Why am I paying the same (well, honestly more!) as I did for 30-60 minute appointments before? I am not getting the level of care I would expect from a primary care physician and when I message the company about it I just get the same canned response every time. The video system is also glitchy. If you use a tablet it is still small like it would be on a phone, and messages that pop up cannot be dismissed and cover your session so you can no longer see. Again - not sure what I’m paying for if they can’t provide a functional app.