I have had a great experience with… I have had a great experience with PlushCare. Dr. Britton has been amazing and he has set up a treatment plan for my hypertension, high blood pressure, and diabetes that I feel confident in. The only issues I have had were in regards to prescription changes and the absence of a physical location. I requested a minor prescription for a glucose monitor right after my appointment but the customer care told me I needed to pay for an entire appointment in order to talk to the doctor or make any changes. I also was able to receive some free and reduced cost medications but the manufacturer would only ship to a physical doctor's office. Other than these minor issues, I have really been satisfied with the quality of care that Dr. Britton has provided. I also like that I can view all of my appointments, prescriptions, and summaries from the app and web app.

Doctors were helpful and kind I ended up seeing Plush Care doctors twice for an illness this month. Both appointments were quick and easy and the doctors were knowledgeable and kind.

This company is a scam This company is a scam. I thought I was going to CVS.com to make an appointment with the Minute Clinic and was diverted to PlushCare. When it was clear that I made an error thinking I was at CVS.com and I learned I would be charged for the cancellation of an appointment, I contacted PlushCare. They told me they would not charge my credit card. In fact they did charge my card and repeatedly continued to charge my card monthly despite my calls to reverse the charges and cancel any ‘subscription’ (I never authorized a subscription or any charges to my card). I put a stop on my credit card and was issued a new credit card. To my utter shock, they charged my new card 2 times before I released that they continued this fraudulent practice. Do NOT engage with this corrupt, criminal business.

Scam On April 8th I scheduled an 11:15 appointment for an online visit with a Dr. Umama Sadia. Waited 20 minutes for doctor to show up, but never did. I emailed the issue with a Plushcare rep and was assured they would not charge me. 10 minutes later they charged my credit card anyway!! Not responding to any of my emails and when I tried to call their automatic voice mail would say I have a 3 minute wait time. Twice I waited 40 minutes before hanging up on me. Don't waste your time with these crooks

I loved the physician I loved the physician, but I have been waiting 40 days now for Plush to send the appeal to my insurance company for the medication. I have been told several times that they are have sent their part, and the insurance company has no history of receiving it. I'm in a "he said, she said" bs of a situation and I'm giving up on them. They have charged me for 3 months of "membership", for nothing, I'm guessing that's how they make as much money as they can